Global Account Manager

Description

WHO WE ARE Founded in 1964, Tech Etch specializes in manufacturing precision-engineered components and flexible printed circuits in the Aerospace and Defense, Medical Devices, and Electronics and Telecommunications industries. Our mission is to inspire, create, and provide innovative solutions that enhance lives globally. We develop meaningful, long-term partnerships between our employee-owners and the industry leaders we serve. Our employees make up a united team of individuals who value positivity, teamwork, and growth with a mission to advance their skillsets and success. Tech Etch operates facilities in Plymouth, MA, Fall River, MA, and Litchfield, MN. ABOUT THE JOB The Global Account Manager leads the strategy and execution of global sales initiatives for key multi-national customers, with a strong focus on the MedTech industry. This role drives profitable growth by aligning customer needs with Tech Etch’s capabilities in manufacturing services, precision components, and engineering collaboration. This position owns the full commercial lifecycle, including P&L performance, contract strategy, and long-term customer partnerships, and works cross-functionally to support programs from product concept and design through full-scale production. As a senior leader, the Global Account Manager plays a key role in expanding strategic accounts and positioning Tech Etch as a trusted design and manufacturing partner. SHIFT: Monday-Friday 8-5pm. RESPONSIBILITIES

• Develop and execute global account strategies to drive revenue growth, profitability, and long-term customer retention, particularly within MedTech
• Build strong customer relationships and position Tech Etch as a partner in product design, development, and manufacturing services
• Own P&L performance and lead account planning, forecasting, and growth initiatives
• Partner with product development engineers and customers to support programs from concept through production
• Identify and expand opportunities aligned to customer roadmaps and Tech Etch’s manufacturing and technology capabilities
• Lead contract negotiation and management, including commercial terms and long-term agreements
• Collaborate cross-functionally (engineering, operations, quality) to ensure successful execution and customer satisfaction
• Provide direction to internal teams and manufacturer representatives supporting global accounts

QUALIFICATIONS

• Bachelor’s degree in engineering, business, finance, or related field
• Proven leadership in driving global sales strategy and profitable growth within complex customer environments
• Strong experience managing P&L performance, forecasting, and account-level financials
• Expertise in contract negotiation and management, including commercial and legal considerations
• Deep knowledge of the MedTech industry, including product lifecycle, market dynamics, and regulatory environment
• Experience partnering with product development engineers to bring products from concept through production
• Strong understanding of manufacturing services, including contract manufacturing and precision component solutions
• Knowledge of medical device, aerospace, and/or highly regulated industries
• Ability to lead cross-functional collaboration across engineering, operations, and commercial teams
• Excellent communication and relationship management skills

ORGANIZATIONAL RESPONSIBILITY

• The global account manager position provides a strategic sales responsibility for managing critical Tech-Etch key global customers, which includes management of customer, internal resources, and manufacturer’s reps.

TRAVEL

• Domestic travel with some international travel equaling 15% - 20% of his/her time.

BENEFITS

• Competitive Pay with Bonus Potential
• Employee Stock Ownership
• 20 Vacation Days + 10 Holidays
• Low-Cost Medical, Dental, Vision, and Voluntary Life Insurance
• Flex Spending Accounts
• 401k with Company Match
• Wellness Incentive Program
• Employee Assistance Program
• Professional Development & Career Advancement Pathways
• Tuition Assistance Program
• Quarterly & Personal Performance Bonus Opportunities

HEAR FROM OUR TEAM: Equal Opportunity Employer/Veterans/Disabled ISO 9001:2015 & AS9100D certified. Salary Range: $130,000-$184,000 This is the full salary range for the position. Final compensation will be determined based on factors such as experience, skills, education, and internal equity.