OCEAN OPERATIONS SUPERVISOR

Job Description

Job Description

Build Your Career with Dimerco

Looking to level up? Join Dimerco and unleash your potential!

We’re looking for responsible, self-motivated individuals ready to grow in the fast-paced world of global shipping and logistics. At Dimerco, we provide a supportive learning environment, professional training, and pathways to career success. Our mission is simple yet powerful: to open doors for talented people and equip them with the skills to achieve their career dreams.

About Dimerco

Dimerco Express Group helps businesses move goods around the world smoothly by managing international shipping, customs compliance, and warehousing. Our projects primarily connect Asia’s manufacturing and logistics hubs with each other, and with North America and Europe, creating seamless trade links across continents. Founded in Taiwan in 1971, Dimerco has grown into a worldwide network, serving customers through more than 150 offices, 80 contract logistics operations, and over 200 strategic partner agents across China, India, Asia Pacific, North America, and Europe.

Why Join Dimerco?

Want to be part of a company that’s shaping the future of international freight and logistics? At Dimerco, your growth matters! We provide:

• Training and career support: structured programs to help you grow professionally.
• Global exposure: collaborate with international colleagues and gain opportunities to travel abroad.
• Effective communication: a flat structure that minimizes hierarchy and organizational layers.
• Cross-functional collaboration: work closely with diverse teams across regions and disciplines.
• Innovation-driven culture: leverage technology and new solutions to stay ahead in logistics.
• Career mobility: opportunities to take on global assignments and advance within the organization.

What are you waiting for? Hit apply!

Position: Ocean Operations Supervisor

Location: Chicago, Illinois

Qualifications:

• Minimum of 3-5 years of Global Forwarding Operations experience
• Minimum of 1-2 years of supervisory experience leading a team
• Strong knowledge of ocean import/export operations, shipping documentation, customs procedures, and carrier coordination.
• Excellent communication, prioritization, organizational and multi-tasking skills
• Proficient with Microsoft Office applications.
• Proficiency in Mandarin is a plus
• Being able to work independently and part of a team
• Able to work under pressure and meet deadlines

Responsibilities:

• Manage ocean freight operations for both Export and Import.
• Supervise overall operational quality and streamline working process to improve efficiency and effectiveness
• To assist sales development and provide in-house support
• Communicate and coordinate with overseas agent partners on R/Os together with Supervisor.
• Negotiate with carriers, vendors, and utilize alternatives to improve overall consolidation costs to maximize profitability, as well as maintaining service efficiency
• At the same time, work closely with Customer Service management to establish and implement SOP for all key and MNC accounts to meet expectation
• Adhere to compliance of all transportation and security regulations.
• Responsible for completion of air export/ air import month end closing
• Coordinate with the management to execute annual business plan and operating budget

Featured Benefits:

• Medical insurance
• Vision insurance
• Dental Insurance
• 401(k)
• Salary based on experience

Dimerco is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.

Dimerco’s official web page:

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