Contract Administrator

Love Your Mondays again! Join the Future of Connectivity with Metronet! Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don’t just build networks; we build communities. Contract Administrator As a Contract Administrator, you are responsible for managing construction-related damage claims and supporting the resolution process from start to finish. This position serves as a key liaison between contractors, customers, commercial businesses, field operations teams, and internal departments, ensuring timely communication, accurate documentation, and successful claim closure. Success in this role requires strong organization, attention to detail, written communication skills, and the ability to effectively manage multiple priorities in a fast-paced environment. ESSENTIAL JOB FUNCTIONS: Drafting and issuing formal notifications to contractors regarding pending claims Track the status (Open/Closed) of all assigned construction and field ops claims Draft release documents necessary for closeout of claims Work with Accounts Payable to ensure information for claim invoices is correct and paid timely Communicating directly with contractors, field personnel, commercial businesses and residents to resolve damage claims in an expeditious manner Complete and submit required reports which include, but are not limited to claims in process, retainage held, and notifications submitted Assist in the development of process workflows and associated procedures pertaining to claims management Assist in preparation of required reporting and presentations as assigned Travel to EVV twice a year All other duties as assigned JOB QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent Strong organizational and prioritization skills Strong computer skills, with emphasis on Microsoft Office Suite. Advanced Excel skills are a plus Excellent attention to detail Exceptional communication skills; strong writing skills are a must Effective team collaborating skills Ability to work multiple tasks effectively and efficiently Intermediate math skills; common fractions, decimals, computing rate, percent Ability to effectively present information and respond to questions from groups, customers, co-workers, and public Willingness to work as a team and independently. Must be legally authorized to work in the U.S. Join us and find out what it means to love your career! At Metronet , we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve. We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders. Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere. Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless. Metro net is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran Pay - $20/hr. #LI-AF1