Area Director of Travel Industry Sales

Develop and implement marketing and sales solicitation activities to secure new business from specified market segments across two properties: Dream Nashville and Thompson Nashville. Maintain existing business clientele relationships, ensuring maximum profitability and quality service for guests. Responsibilities Grow market share of business travel accounts through external and internal sales efforts to meet or exceed revenue expectations. Develop and nurture relationships with Travel Managers, Travel Agents and Hotel Chain National Sales Representatives. Grow market share for the luxury consortia and maximize all sales efforts to increase customer base for these preferred accounts. Research market demand and use Hotelligence and STR reports to identify opportunities and monitor market conditions. Balance core direct sales disciplines: prospecting, solicitation, rate quoting, contracting, outside sales calls, site inspections, client entertainment, outside presentations, marketing to in‑house guests, networking. Attend industry events and trade shows. Track account volume production and discuss status with top customers monthly. Develop and follow Strategic Plans and Actions to grow existing accounts, win market share from competition, and secure new accounts. Report market segment status and tactics to the Strategy Team weekly/monthly. Respond promptly to guest requests and follow up to ensure satisfaction. Communicate effectively with operational departments; facilitate special events for existing and prospective accounts. Prepare month‑end recap report for the revenue team. Qualifications General knowledge of the travel industry, current market trends and economic factors affecting supply and demand. Hyatt sales experience preferred with working knowledge of the system. A true desire to satisfy the needs of others in a fast‑paced environment. Minimum of 3 years of corporate hotel sales experience in a Full‑Service Luxury property. Proficiency in general computer knowledge. Preferable training in selling, negotiating, business writing and presentation skills. Community involvement and/or professional association is highly regarded. Ability to communicate in English (speak, read, write) with guests, co‑workers and management. Ability to perform assigned duties with attention to detail, speed, accuracy, follow‑through, courtesy, cooperativeness and minimal supervision. Strong punctuality and reliable attendance. Locations: Hyatt Regency Waikiki Beach Resort and Spa (Honolulu, HI, US), Unbound Great Scotland Yard London (London, ENG, GB), Miraval Austin Resort and Spa (Austin, TX, US). #J-18808-Ljbffr Hyatt Hotels Corporation