Security Officer Dispatch Console Operator

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Console Operator in San Jose, CA , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch Officer at a leading tech and telecommunications location, where you will monitor activity, coordinate responses, manage access-related communications, and support daily operations with professionalism and care. In this dynamic role, you will help to deter security-related incidents through clear communication, teamwork, and integrity while delivering dependable service in a fast-paced environment.

Position Type: Part Time

Pay Rate: $27.15 / Hour

Job Schedule:

DayTimeFri10:30 PM - 07:00 AMSat10:30 PM - 07:00 AM

What You'll Do:

• Provide customer service to employees, visitors, and/or vendors by following site-specific procedures, dispatch protocols, and when appropriate, emergency response activities.
• Monitor phones, radios, alarms, and/or electronic systems to receive calls for service, document activity, and relay information to the appropriate personnel in a calm, problem-solving manner.
• Coordinate routine and critical incident communications between on-site personnel, building contacts, and/or first responders while maintaining accurate logs and status updates.
• Support access-related and security-related operations by processing reports, tracking incidents, and communicating post instructions for a fast-paced technology location.
• Conduct regular and random patrol coordination around the business and perimeter by assigning calls, monitoring officer activity, and reporting unusual conditions according to site procedures.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• A guard card and/or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: PPO14417

Requisition ID

2026-1639970