Front Desk Clerk

Introduction
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Overview

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

What does River City Casino & Hotel have to offer?

• Day 1 medical, dental, & vision benefits!
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member's children.

Pay: $16.00 | Shift: Swing


Responsibilities

• Efficiently and effectively check guests in and out, provide information about property events, understand guest requests and respond to guest needs.
• Process guest payments and accounts upon checkout in an efficient, timely, and accurate manner aligned with internal controls.
• Answer internal and external calls in order to answer questions, direct calls or provide general information.
• Operate AS/400 hotel computer system, credit card machine and other office equipment.
• Perform other duties as assigned by leadership.
• This position will require you to stand for the duration of your shift. You will also be required to help assist with guests and their check-in needs.

Requirements

• Must be at least 18 years old.
• High School Diploma or equivalent preferred.
• Prior cash handling is preferred.
• Basic computer and math skills are required and the ability to operate POS systems is strongly preferred.
• Flexibility to varying schedules, including evenings, weekends, and holidays is strongly preferred.
• Ability to maintain a high level of energy, confidence, and professionalism is strongly preferred.