Patient Services Representative

Medical ReceptionistOrthoArizona is now hiring skilled Medical Receptionist of all levels to join our elite team of renowned healthcare providers. Whether you're an entry-level medical receptionist or a seasoned professional, OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint.What to Expect as a Medical Receptionist with OrthoArizona:Pay: Starting from $17 per hourLocation: Glendale (West Glendale), AZFull-TimeA robust benefits package, including medical, dental, and vision coverage; basic life, disability, and pet insurance; paid time off and holidays; 401k; wellness reimbursements, and more.State-of-the-art facilities and resources equipped with the advanced technologies and equipment you need to excel in your role, enhance patient outcomes, and facilitate your professional growth.Career development and ongoing opportunities for advancement, including specialization and leadership roles within our fast-growing organization.A collaborative and supportive culture that encourages open communication between physicians and staff, teamwork, and a commitment to best-in-class patient care.A profit-sharing bonus structure that includes outcomes and satisfaction.As a Medical Receptionist with OrthoArizona, you'll get to:Answers phone in prompt, courteous and helpful manner, screening, and routing calls as needed, creates phone note in the patient electronic medical record, and/or providing information to patientsAssist in indexing patient documents to the correct patient chartAssist in routing electronic faxes to the correct location fax folder and or uploading to the correct patient chartAssist with other duties as needed during down timeAll other duties as assigned.Qualifications Include:Excellent customer / patient serviceKnowledge of medical terminologyWorking knowledge of computer programsExcellent written and verbal communication skillsUnderstand/Perform training on practice management softwareContinue to expand knowledge of practice management software as updates occurFollow all Standard Operating ProceduresMinimum QualificationsHigh School diploma or GEDPreferred Experience:At least one year of medical office experience1+ year using an EMR with ModMed experience preferredStrong technical aptitude and attention to detailBilingual a plusBasic phone handling skills - Contact Center experienceBasic knowledge of insurance plans and the specialty referral processAbout OrthoArizona:Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician-owned orthopedic and musculoskeletal care group in Arizona. Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine needs from 25 orthopedic clinics across the Valley.