VP, Payer Partnerships

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for an experienced VP of Payer Partnerships. This person will be responsible for cultivating and managing relationships with senior executives at high-priority accounts, leveraging industry insights to inform strategic initiatives and developing compelling proposals to showcase the value of Talkspace's solutions. They oversee the sales cycle for new payer accounts, assist with business development initiatives, and drive referrals. This includes fostering cross-functional collaboration to ensure successful service implementation and delivery, tailoring offerings to meet client needs, and aligning payer contracting strategies with organizational priorities. Additionally, they lead contract negotiations with national payers, resolve escalated complaints, and monitor relevant legislation to support the organization's financial sustainability and growth objectives. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.

This is a remote position. Talkspace Headquarters is located in NYC.

What You'll Do

• Strategic Account Management
  
  • Cultivate and manage relationships with senior executives and decision-makers at high-priority and assigned accounts.
  • Understand industry trends, challenges, and competitive landscapes to inform strategic initiatives.
  • Assist with business development initiatives and partnerships to drive referrals.
  • Upsell other Talkspace lines of business to assigned accounts as well as sell to other payor lines of business.
  • Develop and present compelling proposals, showcasing the value of Talkspace's solutions to clients.
  • Oversee the sales cycle for new payer accounts, from prospecting to contract negotiation and closure.
• Cross-Functional Collaboration
  • Foster collaboration across internal departments to ensure successful implementation and delivery of services.
  • Collaborate with the marketing and product teams to tailor Talkspace's offerings to meet clients' specific requirements.
  • Collaborate with internal stakeholders, including executive leadership, clinical leadership, and operational teams, to ensure alignment of payer growth strategies with organizational priorities and initiatives.
  • Lead contract negotiations with national payers to secure favorable reimbursement rates, terms, and conditions that support the financial sustainability and growth objectives of the organization, including value based contracting opportunities.
  • Resolve escalated payer/client complaints which could affect Talkspace's relationship with the payer.
  • Monitor state and federal legislation related to payment initiatives and policy changes that could impact negotiations with health plans.
• Performs other related duties as assigned.

About You

• 10 years experience in managing payer relationships and contracting (negotiation,implementation, account management of payer relations in healthcare).
• 5+ years in behavioral healthcare, preferably at a regional or national level.
• Bachelor's degree in business, marketing, or a related field (Master's degree is a plus).
• Demonstrated success in driving revenue growth through strategic sales initiatives.
• Demonstrated ability to work collaboratively with senior clinicians, C-suite executives, and other community leaders to execute the strategic vision set forth by the Chief Growth Officer.
• Strong analytical and problem-solving abilities to assess client needs and develop customized solutions.
• Proficiency in using CRM software (Salesforce, ZoomInfo, Google Sheets, and more)and sales tools to track progress and manage relationships.
• Strong skills in preparing comprehensive presentations and utilizing social media and modern marketing platforms across territories.
• Results-oriented attitude with a track record of exceeding sales targets and goals.
• Comfort with public speaking and presenting.

Benefits

• Comprehensive Medical, Dental and Vision plans
• Pre-tax benefits: HSA/ FSA
• 401k Retirement Savings Program with matching up to 4%
• Voluntary benefits including disability, basic life or pet insurance, etc.
• Monthly Wellness Stipend to promote mental and physical self-care
• Flexible PTO and Remote First Environment
• Regular team events, including Wellness Workshops and Team Building Events
• Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!

Compensation

At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively.

The base salary range for this role is between 160,000 - 190,000. Within the salary bands, leveling corresponds to each candidate's relevant experience, skills as assessed during the interview process, education, and applicable certifications.


Why Talkspace?

Talkspace is the world's leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world's population - 2 billion people - live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible.

Combining our passion for innovation along with our desire to help others overcome the stigma behind "getting help," we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse "for purpose" space. If you're equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you!
EQUAL OPPORTUNITY EMPLOYER

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don't meet every qualification or if your path has been nontraditional - such as not completing a formal degree program, taking a career break, or having a prior criminal record - if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace?

Diversity

Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background.

Equity

Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care.

Inclusion

Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual.

Belonging

Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.