Housekeeping Supervisor
Columbia Gorge Hotel Hood River, OR
Columbia Gorge Hotel & Spa POSITION DESCRIPTION Position Title: Supervisor Reports To: Rooms Division Manager Department: Housekeeping Date: May 2026 Position Summary:
Responsible for the overall supervision and direction of all aspects of the Housekeeping department, including the cleanliness of guest rooms and keeping the standards high. Supervision Received: Supervision is received from the Rooms Division Manager. Essential Functions:
Responsible for the overall supervision and direction of all aspects of the Housekeeping department, including the cleanliness of guest rooms and keeping the standards high. Supervision Received: Supervision is received from the Rooms Division Manager. Essential Functions:
- Prepares daily guestroom assignment for room attendants
- Assists housekeeping and laundry staff in securing all supplies and tools necessary for the completion of their jobs. Order supplies as necessary
- Maintains purchase order book and checkbook and completes a monthly purchase report
- Performs beginning and end of month inventory of all guest supplies and linen.
- Prepares daily guestroom reports and trace reports. Departure list goes to front desk
- Prepares daily and weekly inspections of guestrooms to ensure standards are being met
- Performs daily walk-through of public areas to ensure standards are being met.
- Performs hiring, training, supervision, evaluations and termination of personnel
- Maintains a high standard of excellence throughout the hotel
- Maintains safety awareness throughout housekeeping department
- Reports all potential safety hazards immediately
- Maintains appearance of exterior and interior of building
- Prepares and conducts timely and accurate performance reviews with staff
- Assigns staff their duties, and inspects work for conformance to prescribed standards of cleanliness
- Maintains proper inventory levels at all times
- Ensures that supplies and equipment are issued to staff
- Performs investigation of complaints regarding housekeeping service and equipment, and takes corrective action
- Assists in the scheduling of housekeeping staff
- Performs Laundry and Room Attendant duties as needed
- Maintains and organizes lost and found. Ensures that all guests' lost and found items are wrapped and mailed
- Ensures effective communication between front desk and housekeeping for guest satisfaction
- Performs inspection of linen rooms and room attendant carts
- Prepares work orders for any problems in guest rooms, halls, or linen room. Maintains a current work order log book
- Performs opening and closing duties in the housekeeping department
- Represents the hotel in a positive and friendly manner at all times
- Ensures that all guests are greeted
- Complies with all policies and procedures set forth by the Employee Handbook.
- Performs all other duties as assigned
- Ability to work as part of a team
- Ability to stand and/or walk for entire shift
- Ability to work with a minimum of supervision
- Ability to maintain a professional appearance at all times
- Ability to communicate effectively
- Ability to read and follow both verbal and written instructions
- Ability to work well under pressure
- Knowledge of chemicals and operation of industrial machines
Vacancy posted 4 days ago
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