Senior Product Designer

Job Description

Job Description

US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls.

We’re getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It’s working — Consumer Reports named us the top-rated mobile carrier two years in a row.* 

And we’re building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn’t for everyone. If you work fast, flexibly, and collaboratively — without compromising standards — we want to hear from you.

Our work this year is simplifying our web + mobile apps and main marketing page. We've partnered with a world-class design agency to produce Brand Guidelines as part of a significant rebrand investment. Product Design will build out new components across web, mobile, and marketing pages in support of a range of product and company initiatives.

We're looking for experienced ICs to to own and elevate our design quality bar and culture, drive new components, and take end-to-end ownership of the marketing page, web app, or ongoing core features. 6+ YOE in consumer tech, a track record of shipping at scale, and a strong point of view on mindful design and efficient EPD process.

Your work includes:

• Experience working on consumer facing technology, fintech, or platform products.
• Speciality in Visual & Interaction Design -- Defining and creating new components and redesigned app for Mobile
• Core features: AI CS; Security; Growth; Roaming; Shop; UX improvements. Design these features with great IA & UX, working within an incomplete and undocumented design library. 
• New Desktop Web App (Rebranded components, UX upgrades)
• New Marketing Pages (Rebranded components, IA, UX upgrades)
• Own / Build New Design Library (web, mobile, marketing pages) post-rebrand
• Design Ops: Define rituals and culture to increase the velocity of the design team
• Design Culture: Drive mindful EPD collaboration

Requirements:

• 6+ years experience as a Product Designer in a fast paced environment.
• Autonomously advocate for real user needs, business strategy, and a consistent and easeful experience for users throughout the whole product lifecycle process.
• Craft user-friendly, delightful experiences with a high bar for visual polish, information architecture, and cognitive load.
• Bring a strong POV – articulate pros / cons of ideas based on research, user data, or other reasoning. Vocal on strategy, biz acumen, and empathy for users. Estimate design time when tasked on multiple projects.
• Autonomously ship features from 0 - 1 with high bar for IA, UX, UI, final visuals.

Benefits and Perks:

• Competitive Salary (NYC ONLY base $150k - 200k)
• Gym reimbursement
• Commute reimbursement
• Flexible working hours
• Subsidized health benefits (Medical, Dental, Vision)
• Professional development stipend
• Flexible time off
• Cell phone service (up to $100/mo)

Think you're a good fit? Apply to learn more!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.