Barista Equestrian Hotel (Full Time) - World Equestrian Center Ocala, FL

Job Description

Job Description

Job Summary:
Emma’s is seeking a friendly, detail-oriented Bakery Attendant/Barista to provide exceptional guest
service while accurately processing transactions in a refined, boutique setting. As the first point of
contact for many guests, the Cashier plays a key role in creating a warm and welcoming atmosphere that
reflects the elegance and charm of the patisserie.
Primary Responsibilities:
• Greet guests with a professional and friendly demeanor.
• Accurately process orders and payments using the POS system.
• Handle cash, credit, and gift card transactions with precision.
• Maintain a clean and organized cashier station.
• Answer guest questions regarding menu items, specials, and ingredients.
• Assist with packaging pastries and beverages for takeout.
• Communicate effectively with kitchen and service staff to ensure smooth operations.
• Monitor inventory of retail items and report low stock to management.
• Uphold health, safety, and sanitation standards.
• Promptly deliver food and beverages from the kitchen to guests.
• Ensure presentation and accuracy of each order after delivery.
• Communicate effectively with kitchen and service staff to coordinate timing.
• Maintain cleanliness and organization of service areas.
• Respond to guest requests and communicate feedback to servers or management.
• Uphold health, safety, and sanitation standards.
• Use of turbo chef oven to fulfill all hot food orders.
• Restock food items/ stations as needed
• Deliver food to dine in guest
• Use of mobile ordering device
• Ability to engage with guests and offer meaningful dialogue to enhance service and upsell
This job description in no way states or implies that these are the only duties to be performed by the
associate occupying this position. Associates will be required to perform any other job-related duties
assigned by their supervisor. This document does not create an employment contract, implied or
otherwise, other than an "at will" employment relationship.
Physical Requirements:
These physical demands represent the physical requirements necessary for an associate to successfully
perform the essential functions of this position. Reasonable accommodation can be provided to enable
individuals with disabilities to perform the essential functions described in this position.
• Ability to stand for extended periods.
• Light lifting and bending required during shift.
Qualifications, Education, Experience, Skills and Abilities
• Previous cashier or customer service experience preferred.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Familiarity with POS systems and basic math skills.
• Ability to work in a fast-paced, team-oriented environment.
• ServSafe Certification preferred.
The World Equestrian Center is managed by Columbus Hospitality Management; a company
committed to providing quality service and memorable guest experiences in a positive and welcoming
work environment. We are focused on supporting the needs of our team through our commitment to
the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment