Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

SaaS IT Support Analyst (Tier 1)

The Washington Post

The Washington Post is seeking a motivated Tier 1 Help Desk Analyst to provide advanced technical support in a modern SaaS-driven IT environment. You will resolve requests, manage user accounts and permissions, and support endpoint devices across Windows and macOS. Ideal candidates have ITSM experience, PowerShell scripting skills, and familiarity with APIs. Join a collaborative team that values documentation and continuous improvement and supports on-site operations. #J-18808-Ljbffr The Washington Post

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the SaaS IT Support Analyst (Tier 1) in Seattle, WA vacancy
  • $55k - $67.5k

     ...opportunity employer, is currently accepting applications for a Tier 1 Support Technician . This position will primarily support our clients...  ...the organization. Key duties include provisioning and deploying IT assets including mobile devices (iPhones, MiFi devices, etc), managing... 
    Suggested
    Full time
    Contract work
    Work at office
    Local area
    Remote work
    Flexible hours

    Genwest

    Seattle, WA
    1 day ago
  • $30.44 - $41.18 per hour

     ...Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Problem Resolution...  ...TECHNICIAN WILL MAKE AN IMPACT: Provide routine Tier 1 technical support to onsite and remote customers... 
    Suggested
    Hourly pay
    Temporary work
    Immediate start
    Remote work
    Worldwide
    All shifts
    Flexible hours
    Shift work
    Night shift
    Weekend work

    General Dynamics Information Technology

    Seattle, WA
    1 day ago
  • $30 per hour

    Job Details Job Title: Bilingual Korean Tier 2 IT Support Specialist Client: Korean IT Services and IT Consulting Working Location: Washington, DC Working Style: Onsite Employment Type: 1-year Contract / W-2 Salary: Up to $30/hour (DOE) Benefit: 401KMatch but no... 
    Suggested
    Contract work
    Work at office
    Remote work
    Visa sponsorship

    Cinter Technology Services

    Seattle, WA
    2 days ago
  • $16 - $18 per hour

     ...Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and Responsibilities...  ...in related field. Experience / Technical Requirements: ~1 year experience in call center or service desk environment.... 
    Suggested
    Hourly pay
    Full time
    Work at office
    Local area
    Remote work

    Logicalis, Inc.

    Mercer Island, WA
    4 days ago
  • Tommy Bahama is seeking a Senior Technical Support Analyst (Tier 2) to join the IT Service Desk at our Seattle, WA corporate office. This in-office role requires full-time presence Monday-Friday, providing end-user software, hardware, and network support across Teams. You... 
    Suggested
    Full time
    Work at office
    Monday to Friday

    Tommy Bahama

    Seattle, WA
    1 day ago
  • $55k - $65k

     ...IT Support Analyst IIVimly is looking for an experienced IT Support Analyst II to provide reliable, responsive support across our hardware,...  ...role is best suited for someone with a strong foundation in Tier 1 support who is ready to handle more complex troubleshooting,... 
    Temporary work
    Work experience placement
    Work at office
    Immediate start
    Remote work
    Flexible hours

    Vimly Benefit Solutions

    Seattle, WA
    2 days ago
  • Axon Enterprise in Seattle, Washington, is seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 9...  ..., performance, and operational excellence across our SaaS infrastructure. This hybrid role requires three to four days... 
    Work at office

    Axon Enterprise Inc

    Seattle, WA
    2 days ago
  • $66k - $82k

     ...Client Support Professional Client Support professionals are responsible for delivering...  ...assignment. Responsibilities may include Tier 1 support, Tier 2 support, advanced technical...  ...or application support roles in B2B SaaS. ~1+ years of experience handling queue... 
    Full time
    Temporary work
    Work experience placement
    Remote work
    Flexible hours

    Origami Risk

    Seattle, WA
    1 day ago
  •  ...or Indirect: Direct \tBUSINESS UNIT: Corporate \tCOMPANY UNIT: The Client Company \tShift Expectations (First, Second, Third): 1 \tStart/End Time: 6:30, if earlier, flexible - 3 PM \tDoes this worker follow a 9x80 Work Schedule?: on-call, flexible for hours... 
    Contract work
    For contractors
    Work experience placement
    Work at office
    Local area
    Immediate start
    Remote work
    Flexible hours

    Systemart LLC

    Tukwila, WA
    18 days ago
  • Axon is seeking a Technical Support Engineer (Tier 2+) to support the Axon 911 platform, ensuring reliability and performance across a growing SaaS environment. You will work with Engineering, Customer Operations, and partners to diagnose issues and communicate fixes. You... 

    Prepared

    Seattle, WA
    2 days ago
  • Cypress HCM is seeking an IT Support Specialist to provide local and remote Level 1 support for employees around the world. You will install, modify, and repair...  ...knowledge of Apple and Windows OS, and proficiency with SaaS tools such as Okta, Google Workspace, Zoom, and... 
    Remote job
    Work at office
    Local area

    Cypress HCM

    Seattle, WA
    23 hours ago
  •  ...businesses one place to run HR, IT, and Finance. It brings...  ..., Rippling has raised $1.4B+ from the world’s...  ...The Team The Customer Support team at Rippling is a...  ...how they integrate with SaaS applications. Understanding...  ...on location; see which tier applies to your location... 
    Hourly pay
    Work at office
    Shift work
    3 days per week

    Rippling

    Seattle, WA
    4 days ago
  • $45k - $70k

     ...recent accomplishments include surpassing a $1 billion unicorn valuation, being named...  ...about Zenoti visit: are seeking Technical Support Specialists to provide top-notch customer...  ...Have:Experience supporting Zenoti or other SaaS business management softwareExposure to... 
    Local area
    Shift work
    Night shift
    Rotating shift
    Weekend work

    Zenoti

    Seattle, WA
    23 hours ago
  • $55 - $60 per hour

     ...The Cyber Security Senior Analyst will help the team...  ...and malware analysis to support security investigations...  ...incidents escalated from lower-tier SOC analysts. Providing...  ...mentorship to Tier 1 and Tier 2 SOC analysts...  ...cybersecurity, computer science, IT, or related field. 5+... 
    Contract work

    Insight Global

    Seattle, WA
    23 hours ago
  • Genwest Systems Inc. is seeking a Tier 1 Support Technician to assist NOAA OR&R personnel from Seattle offices. The role focuses on diagnosing...  ...resolving hardware, software, and network issues, provisioning IT assets, and maintaining inventory with strict security... 

    Genwest Inc

    Seattle, WA
    1 day ago
  •  ...POS Support AnalystLocation- Seattle, WADuration – one yearJob Description:The core skills of Tier 3 support for troubleshooting store issues that cannot be solved by Enterprise Help Desk /or Tier 1-2 teams are listed below.Critical thinkingTriage and analysisIndependent... 
    Remote work
    Weekend work

    Georgia IT Inc

    Seattle, WA
    1 day ago
  • $48.47k - $64.63k

     ...Lighthouse is where innovation meets support and where collaboration is the...  ...this person do? Provides Tier I/II support to end users with...  .... Collaborate with other IT team members as needed....  ...experience. Typically requires 1 to 3 yrs of experience servicing... 
    Work at office
    Night shift
    Afternoon shift

    Lighthouse

    Bellevue, WA
    1 day ago
  •  ...'s best talent to join us in our mission to support first responders in saving lives. About this Role: We are seeking an IT Support Specialist to build the foundation of...  ..., hardware, and access requests Serve as Tier 1/2 support for all hardware, OS, and... 
    Work at office
    Remote work
    Flexible hours

    Brinc Drones Inc

    Seattle, WA
    1 day ago
  •  ...Job title: Tier 2 Technician Location: Seattle, WA Follow...  ..., colleagues and managers Support end user requests for hardware...  ...inventory for the local site for all IT Assets Accurately track...  ...as required to include Tier 1 - 2 support as part of the service... 
    Local area

    E-talentnetwork

    Seattle, WA
    2 days ago
  • $20.51 - $27.75 per hour

     ...s YOUR Future. It’s OUR Future.   SUMMARY The IT Support Specialist’s role is to provide Tier One support to the organization and to ensure the stability...  ...'s degree in a related area is desired, combined with 1-2 years of experience in the field or in a related... 
    Part time
    Relocation

    The Energy Authority Inc

    Bellevue, WA
    5 days ago
  • A technology solutions provider in Washington, DC, seeks a TRIRIGA Help Desk Support professional to provide second-level user support and manage incidents. Responsibilities include operating the help desk function, resolving user-reported issues, and maintaining support... 

    Essnova Solutions, Inc.

    Seattle, WA
    1 day ago
  • $32 - $46 per hour

     ...as an escalation point for all technical support issues that require advanced troubleshooting...  ..., knowledge articles, and runbooks for Tier 1-2 staff. Implement and refine help desk processes...  ...Qualifications 7+ years of experience in IT support, system administration, or related... 
    Permanent employment
    Contract work
    Temporary work

    Protingent

    Bellevue, WA
    3 days ago
  • $32 - $40 per hour

     ...troubleshooting, and resolving a wide range of IT issues that effectively address client...  ..., this role is responsible for supporting existing client technology environments,...  ...FunctionsAct as the escalation point for all Tier 1/Tier 2 technical issues that frontline technicians... 
    Hourly pay
    Work at office
    Immediate start
    Remote work

    Link Consulting Services

    Bellevue, WA
    3 days ago
  •  ...Specialist will provide direct technical support in the development, preparation, operation...  ...support leading-edge work being done at a top tier technology company. Preparation...  ...experience is required; Must have 1+ years of QA testing or technical support... 
    Local area

    TSMG

    Seattle, WA
    2 days ago
  • $112k - $130k

     ...delivering exceptional outcomes for clients. The IT Learning Specialist, under the direction...  ...will from time to time serve as a 2nd tier support resource to aid customers in finding the...  ...advance his/her knowledge of and ability to 1) use Microsoft Office and the other... 
    Work at office
    Local area
    Worldwide
    Monday to Friday
    Flexible hours

    Hogan Lovells

    Seattle, WA
    1 day ago
  •  ...Regional Travel Required Field Technician Level 1 - Job Description Position involves performing basic, often supervised, installation and maintenance tasks in telecommunications central offices, focusing on the physical aspects like running cables, racking... 

    ADEX

    Seattle, WA
    4 days ago
  •  ...Company Description At Quadient , we support businesses of all sizes in their digital transformation and growth journey, unlocking...  ...~ High School Diploma/GED or equivalent work experience, with 1-2 years in electrical/mechanical installation and repair. ~1-2... 
    Work experience placement
    Work at office
    Local area
    Remote work
    Flexible hours

    Quadient

    Seattle, WA
    1 day ago
  •  ...Baltimore seeks a driven School Technology Specialist to support on-site IT across charter schools. You will collaborate with our remote...  ...role requires a Bachelor's in technology or equivalent, 1-2 years in Tier 1-2 support, and a proactive, customer-focused approach. You... 
    Remote work

    Inspiroz

    Seattle, WA
    2 days ago
  • $76k - $80.17k

     ...is a leading Asian restaurant technology SaaS platform, with deep roots in the North American...  ...technology installations and post-sales support. This role will interface with both...  ...customer facing experience is required ~1+ years of software operations and hardware... 
    Temporary work
    Local area
    Flexible hours

    Chowbus

    Seattle, WA
    5 days ago
  •  ...Exhilaration of Discovery”.       JOB SUMMARY The Fleet IT Support Specialist provides advanced technical support for onboard...  ...dependent care   • Pre-Tax Commuter Benefit   • 7-8 Paid Holidays • 1 Floating Holiday Options  • Up to 15 days of vacation (pro-... 
    Full time
    Work at office
    Local area
    Remote work
    Monday to Friday
    Flexible hours
    Weekend work

    Lindblad Expeditions

    Seattle, WA
    11 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to SaaS IT Support Analyst (Tier 1). Be the first to apply!