IT Technical Support Specialist

Part-time

Dark Horse Tech

Location: Barksdale AFB, LA
Schedule: Approximately 20 hours/week, onsite

Dark Horse Technologies is seeking an experienced, hands-on IT professional to provide part-time technical support for the Base Training and Education Services organization at Barksdale AFB. The position supports a diverse Education Center technology environment and includes desktop and network support, equipment lifecycle management, Microsoft 365 and SharePoint support, database and testing-system support, and direct technical assistance to Education Center personnel.

This is an onsite position averaging approximately 20 hours per week during normal Education Center operating hours and is well suited for an experienced IT professional seeking a stable, long-term part-time opportunity.

Required Qualifications

2–5 years of hardware and software application support experience.
Current CompTIA A+ certification .
Current CompTIA Network+ certification .
Experience with Windows 10/11 Enterprise and Microsoft 365 .
Knowledge of Air Force computer/network security regulations.
Experience with standard network and electronic equipment installation practices.
At least one year of relevant professional or volunteer experience within the last two years.
Strong customer service and written/verbal communication skills.
Working knowledge of foreign language and Professional Military Education (PME) testing.
Ability to meet Barksdale AFB access and National Agency Check requirements.

Preferred Experience

Prior Air Force, DoD, military, or Federal IT support
Education, training, or testing-center technology support
Pearson VUE or Air Force eLearning
Familiarity with DLAB, DLPT, or Professional Military Education testing
Microsoft SharePoint administration
Database administration or data migration
Network infrastructure and structured cabling
Video surveillance systems
DoD/Air Force cybersecurity requirements
Equipment lifecycle management and refresh planning
User training and technical documentation

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Vacancy posted 24 days ago

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