ServiceNow Business Analyst

Our client, a government agency supporting technological and operational excellence, is seeking a ServiceNow Business Analyst to join their team. As a ServiceNow Business Analyst, you will be part of the IT department supporting critical system modernization initiatives. The ideal candidate will demonstrate strong analytical skills, excellent communication, and a proactive approach to process improvement, which will align successfully in the organization. Job Title: ServiceNow Business Analyst Location: Washington, DC Clearance: TS SCI What's the Job? Apply process improvement and reengineering principles to modernize business workflows. Analyze business processes by mapping and evaluating current scope, objectives, and steps. Identify gaps and opportunities for process enhancements, integrating new solutions with existing systems. Recommend process, quality, and performance measurement improvements to optimize operations. Support the documentation of requirements and assist in designing and delivering training programs for process changes. What's Needed? Proven experience in ServiceNow Business Analysis at an advanced level (P3 or higher). Strong understanding of ServiceNow system configuration and business analysis methodologies. Experience with process mapping, evaluation, and improvement techniques. Active TS/SCI clearance or the ability to obtain one. Willingness to work onsite in the Washington, DC area. What's in it for me? Opportunity to contribute to impactful government modernization projects. Work in a collaborative and innovative environment supporting national initiatives. Engage in professional development and skill enhancement in a high-demand field. Be part of a mission-driven team committed to excellence and service. Competitive work environment with opportunities for growth and advancement. Benefits Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! #J-18808-Ljbffr ManpowerGroup Global, Inc.