P&C Licensed Customer Service Representatives

Customer Service Representative (CSR)

Are you a licensed Insurance Professional looking to grow your career? Join Gallagher's Las Vegas team as a Customer Service Representative (CSR) and take the next step with a global leader in insurance brokerage.

In this role, you'll manage a diverse book of business across hundreds of carriers nationwide. You'll gain hands-on experience with state regulations and insurance products, setting yourself up for rapid career growth within Gallagher's Global Brokerage business.

Position Details:

• Competitive Pay: $21.00/hour
• License: Must have an active P&C License in the State of Nevada
• Location: 777 N. Rainbow, Las Vegas
• Training: Onsite training.
• Hybrid Flexibility: In as little as 90-days of comprehensive training and demonstrated performance, you can earn the flexibility to work remotely, with occasional in-office days for collaboration.
• Career Growth: Work with a national footprint and gain exposure to a wide range of opportunities.

How you'll make an impact:

• Advocate for Clients: Provide exceptional service by understanding and meeting customer needs.
• Be a Technical Expert: Handle policy endorsements, inspections, appraisals, and remarketing with confidence.
• Solve Problems: Research and resolve inquiries about coverage, billing, and policy details.
• Educate Clients: Guide customers on Auto, Homeowners, and Umbrella policies to help them make informed decisions.

About You:

Required: High school diploma and a minimum of 1 year of customer service experience. Strong typing and basic computer skills.

Preferred:

• Working knowledge of MS systems, i.e., MS Excel, MS PowerPoint, Outlook and MS Word.
• Active Property and Casualty (P&C) Insurance License.
• Experience in Personal Lines insurance (sales, servicing, or account management).
• Background in high-volume call centers or fast-paced brokerages.
• Progress toward industry certifications like AINS, API, or CPCU.

Behaviors: Good verbal communication skills. Maintains a high level of professionalism with clients and establishes a positive rapport with every caller.

Compensation and benefits:

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.