Community Liaison for Home Care

Responsive recruiter


Replies within 24 hours


Benefits:

• Supportive Work Environment
• Professional Development Opportunities
• Flexible Scheduling

Job Summary:

Duties: Builds relationships with referral sources via presentations, face-to-face contacts, phone calls, meetings, etc. in an effort to increase revenue through direct referrals. Works with other members of the Executive Home Care team (Scheduler, Office Manager, etc.), to monitor goals as they pertain to billable hours, number of clients, and revenue. Reports schedule and results to their immediate supervisor on a weekly basis, discusses Networking activities and revises their plan as needed.

Qualifications:

• Strongly recommend a college degree in Business, Sales, and marketing, or Health Care, along with two years of related experience and/or training. Experience in home care or other service industry preferred.
• Requires proficiency in contact relationship management (CRM) software.
• Must possess and demonstrate excellent communication and presentation skills as well as a positive, professional, business image.

Essential Functions:

• Seeks out and develops relationships with various Referral Sources.
• Conducts at least 35 visits per week - a mix of medical and non-medical / new and follow-up calls.
• Establishes a Networking plan and actively uses it as a working tool, which is revisited as requested/needed.
• Visits existing referral sources to maintain and grow partner relationships.
• Updates prospects, clients, and referral sources database for contact/and or mailing lists.
• Tracks Networking efforts and reviews them with the supervisor on a weekly basis.
• This job description is not intended to be all-inclusive. The employee will be expected to perform other reasonable related duties as assigned.
• Participates in networking groups, especially as they relate to the senior population.

Traits and Characteristics of a Successful Networker

• Possibly experienced in homecare/healthcare industry but not required.
• Experience as a Social Worker in healthcare setting is a plus
• Dynamic and energetic.
• Passionate about working with people and building long-term relationships.
• Engaging, approachable, and likable. Able to connect with referral sources and gain their trust.
• Build a trusting relationship.
• Able to handle rejection with resolve and not dejection.
• Able to look beyond the levels of competition and penetrate accounts that have been ingrained with competitors.
  Understand the level of commitment, dedication, and consistency of networking in this industry.
• They know that the silver bullet (big account) approach does not work. It is a shotgun (building many relationships) approach.
• Multiple channels to create constant contact with prospects and constant displaying of the brand name.
• This is a referral (lead) generation, not direct sales. Attend events, do speaking engagements, volunteer, etc.
• Asking questions: Must learn and quickly understand how to dig deeper for business on every meeting, do it in a softer, deliberate way without the prospect of feeling interrogated.
• Organized, and systematic in their daily work life. They trust and follow the model!!
• Consistently outwork the competition.

Compensation: $55,000.00 - $65,000.00 per year


Since 2004, Executive Home Care has been a critical resource for families looking for in-home care for their loved ones.

Executive Home Care provides outstanding training and benefits for the caregivers we place. The professional development of our staff is important to our clients; they want to know that their caregiver is skilled, knowledgeable, and experienced in the field.

Additionally, our caregivers enjoy attractive benefits in addition to the features of the job that make it inherently rewarding. When you put the two together, you get a winning combination that makes for a great job with incredible long-term potential.

Executive Home Care is currently hiring dedicated, compassionate people who enjoy helping others. As a professional caregiver, you will provide direct care to seniors who need a little help with everyday living.Experience in healthcare is not necessary, and all training is provided.
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