Volunteer & Membership Coordinator

Job Post: Volunteer & Membership Coordinator

Organization: Michigan United 

Nature of Work: 501(c)(3) & 501(c)(4)

Location : State of Michigan

Annual Compensation: $50,000, full-time, temporary for six months with the potential for extension

We are looking for a volunteer and membership coordinator that can be the first point of contact for supporters and prospective volunteers. This person will manage the intake and onboarding for prospective and new volunteers and be the bridge between new volunteers and our organizers. In order to build relationships and develop leaders, we must ensure that all of our volunteers and members feel supported in the work from the start. Lastly, to be a member-led organization, we must have members. Our volunteer and membership coordinator will expand and improve our membership infrastructure and fundraise in the form of membership dues. 

 

About Michigan United

Michigan United is building a vibrant, inclusive democracy in Michigan where community members are organizing to build power to affect change at local, state, and national levels. We are working to dismantle systemic barriers perpetuating inequality by building power. Michigan United defines power as the ability to act, and it comes in the form of organized people and organized money. We focus on issues from a racial, economic, gender, immigrant, and environmental justice lens. We are a hub of people-centered leadership development, issue organizing, and civic power building. We are guided by our Theory of Change. 

Michigan United is dedicated to dismantling oppressive systems and transforming lives through tangible victories and leadership development. We believe in the power of a united community driven by a shared vision and strategic action, capable of making significant impacts at local, state, and national levels. Our focus on organizing communities, training leaders, and tackling systemic barriers is crucial in shaping Michigan's future.

Our commitment to a democracy that reflects our base is at the core of our work, guiding us as we organize and mobilize communities, build collective power, and seek just outcomes. We are steadfast in these principles, aiming to create a Michigan where the government and our economy are inclusive, accountable, and equitable.

Michigan United's approach is grounded in practicality, driven by our values, and focused on building a state where dignity, equity, and justice are realities, not just aspirations. Through strong relationship-building, continuous leadership development, and strategic collective action, we are paving the way for the radical, systemic changes our communities need and deserve.

Michigan United is a statewide organization of community members and institutions fighting for the dignity and potential of every person.

Position Details and Responsibilities

• Volunteer Intake
  • Contact all prospective volunteers within 24 business hours of sign-up.
  • Reach out to all past volunteers to re-engage into our current campaigns and upcoming events.
  • Design and implement an application process is efficient and user-friendly.
  • Ensure volunteers are placed in roles best suited to their skills and interests.
• Training and Onboarding
  • Schedule, organize and lead regular volunteer orientations.
  • Onboard new volunteers, ensuring they're well-informed & comfortable in their roles.
  • Design and maintain resources for volunteers.
• Communication and Coordination
  • Create a weekly newsletter, in partnership with our Communications team, that will include upcoming events, trainings, and volunteer opportunities.
  • Monitor the organization’s activities to determine the need for volunteers and coordinate with all internal departments and coalition spaces to align on volunteer activities.
  • Attend regular staff meetings.
  • Maintain regular communication with the Director of Strategic Initiatives, Organizing Director, Communications Director, and other staff regarding membership, volunteer arrivals, shifts, events, duties, and any relevant updates.
  • Clearly communicate to potential volunteers Michigan United’s theory of change.
  • as well as expectations and boundaries.
  • Be available to manage and support volunteers.
  • Stay updated with volunteer-related information on the website and Mobilize, ensuring it's current and accurate.
• Administration and Reporting
  • Take care of volunteer schedules, ensuring all shifts are covered.
  • Maintain calendars or Mobilize events designed to manage and inform volunteers and staff of shifts that are filled or open.
  • Maintain staff and volunteer directories.
  • Maintain Google Drive where pertinent volunteer information is organized and stored.
  • Track statistics, maintain volunteer records, and create resources. Provide reports as

needed and on a monthly basis, at minimum, to Executive Leadership and Development.

• Community Engagement
  • Engage in volunteer recruitment initiatives within the community as needed.
• Membership
  • Coordinate with Communications and Development to create impactful fundraisers  to increase membership and collect dues from members. 
  • Create membership incentives.
  • Print and mail pledge reminders, acknowledgements, thank‑you letters, installments, and monthly renewal letters.
  • Assist with direct mail and telemarketing campaigns, membership events, pledge drives, and fundraising events.
• General Duties
  • Assist with quality control by following up with volunteers
  • Spend time at the Michigan United office, integrating with the staff, volunteers and participants to understand their needs and improve the overall experience for everyone involved.
  • Focus on volunteer engagement: provide feedback, ensure they feel involved, and address concerns to maintain volunteer retention.

Skills & Qualifications

 

Required

• Experience in community organizing or related fields.
• Strong interpersonal, organizational, and communication skills.
• Identify as a self-starter, creative, with a tolerance for change and ambiguity.
• Comfortable with public speaking and media engagement.
• Ability to work in a diverse and dynamic community.
• Proven experience in community organizing, political campaigns, or a related field.
• Demonstrated success in volunteer recruitment, training, and event planning.
• Experience in facilitating complex meetings and managing partnerships.
• Must be able to travel to various locations for meetings, trainings, and campaign activities.
• Ability to work extended hours, including evenings and weekends, as campaign needs arise.
• Access to reliable transportation.

Bonus

• Experience training on the fundamentals of organizing.
• Experience using Mobilize, EveryAction, and Google Suite.

The above responsibilities are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel classified in this manner. Duties, responsibilities, and activities may change at any time with or without notice. 

 

Benefits

• Health Insurance and a $1,200/year Health Savings Account, or monthly Health insurance stipend are available after 90 days of employment
• Individual Retirement Account (IRA) after earning at least $5,000 during the previous year
• An internet stipend of $34.62, and phone stipend of $23.08 per pay period. 
• Fifteen days paid time off for the first and second year of employment; this increases with seniority
• Paid sick time
• Generous paid holiday policy
• Paid Summer break
• Two-month sabbatical after four years of full-time service
• Mileage reimbursement policy

Application Process

Submit a resume, cover letter, and three references (at least two references must be work-related, one may be personal).   You may apply via the JazzHr link. If you are having difficulties uploading your materials to JazzHr please send them via email to: View email address on michiganunited.applytojob.com. Please do not submit your resume to both JazzHr and our email.   Please put the name of the position you are applying for in the email subject line.   Please ensure your cover letter highlights your experience related to the responsibilities outlined in the job description and your commitment to Michigan United's mission.    Resumes that do not adhere to these instructions will be discarded.   Applications will be reviewed on a rolling basis, so early submission is encouraged.

Timeline : Submissions will be reviewed on an ongoing basis. 

Michigan United contracts with BOOM LLC for backend & operational support including hiring and employment. BOOM LLC is an equal opportunity, affirmative action employer. Those that identify as queer, trans, non-binary, Black, Indigenous, people of color, disabled, parents, are/have been system-impacted, are immigrants, and anyone who has experienced systemic oppression and/or gender-based violence are encouraged to apply. We will consider qualified applicants with arrest and conviction records for employment.