System Sweeps Analyst

System Sweeps Analyst

Job ID: 15930

Business Unit: Bridges and Tunnels

Location: New York, NY, United States

Regular/Temporary: Regular

Department: ITS & Tolling/Tolling Techn

Date Posted: May 22, 2026

Description

Job Title: System Sweeps Analyst

Resume Due Date : June 4, 2026

Department: ITS & Tolling/Tolling Techn ical

Work location: Randalls Island

Earnings Potential: $63,759 - $ 79,699

MTA Bridges and Tunnels reserves the right to remove this posting before the application deadline

MTA Bridges and Tunnels operates the largest bridge and tunnel network in New York City, managing nine crossings that include seven bridges and two tunnels. Serving more than 336 million vehicle crossings each year, this network connects communities across the five boroughs and supports regional mobility. In addition, MTA Bridges and Tunnels oversees the Congestion Relief Zone, working to ensure safe, efficient travel and a more sustainable urban environment. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Telework:

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Job Summary:

Under the direction of the Manager Performance Measurement, the System Sweeps Analyst is responsible for remotely verifying the performance of TBTA's tolled facilities. This position plays a key role in the monitoring of TBTA's toll collection systems in use for the Central Business District Tolling Program (CBDTP) as well as its Open Road Tolling (ORT) system and contributes to the protection of MTA's revenue. This role observes and analyzes all performance issues and the overall health of each lane of TBTA's toll collection systems.

Responsibilities:

• Performs live monitoring of each facility and toll collection point to ensure that both the CBDTP and ORT systems are functioning correctly.

• Provide on-going and as-needed support in the implementation of CBDTP, including system acceptance testing and live system monitoring.

• Protect B&T's $2B revenue stream and ensure contractor compliance with contractually mandated system performance requirements.

• Daily performance measuring using video auditing tools.

• Assist in the production of the department’s monthly performance reports and make recommendations and develop initiatives to improve performance.

• Detect problems with systems performance before they can become significant.

Internal control audits should identify any under performance.

• Internal control audits should identify any under performance.

• Assist in the testing and validation of software and hardware changes.

• Performs other duties as assigned.

• Complies with all policies and standards.

• May be required to work hours outside regular work hours, as applicable.

• Observes the work performed by contractors, as applicable.

• Reviews invoices and approves them if the work has contractual standards, as applicable.

• Addresses performance issues with the contractor when possible, as applicable.

• Escalates issues to other parties when needed, as applicable.

Qualifications:

• Bachelor’s Degree in Arts/Sciences (BA/BS) in business, technology, engineering or other related field.

• Additional years of experience can be substituted in lieu of education .

• Minimum 2 years of relevant finance/ auditing, technical experience, or tolling and Intelligent Transportation Systems experience or related field.

• Proficiency in Microsoft Office Suite of applications, particularly Excel .

• The ability maintain focus when performing repetitive auditing tasks .

• General understanding of audit and QA procedures .

• Demonstrates accountability by taking ownership of monitoring results, certifications, and issue reporting to safeguard revenue and compliance.

• Applies strong attention to detail when reviewing and certifying system data to ensure accuracy and reliability.

• Works collaboratively with managers, contractors, and stakeholders to resolve issues and strengthen performance.

• Uses critical thinking to evaluate data objectively and develop effective recommendations.

  Preferred:

• Knowledge of or experience with performance measurement roles .

• Effective research, analytical, writing abilities and communication skills .

• Knowledge of computer software and hardware systems and their application in an operating environment .

• Knowledge and understanding of toll collection systems .

• Experience with toll collection systems, auditing, technical experience, inspections or facility sweeps .

• Maintains the highest standards of confidentiality and integrity when handling sensitive system and revenue information. Identifies performance gaps early and drives continuous improvement through proactive recommendations and initiatives.

• Microsoft Power Apps, Power BI or other reporting tools like Tableau.

Additional Information:

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

Other Information:

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS).

How to Apply:

For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.

For External Applicants: Visit ( , click the “Careers” link located in the footer under the "The MTA" section, then click on “See All Open MTA Positions”. Search for the desired position, click Apply, and follow the instructions.

Comprehensive Benefits & Total Rewards Package:

Transportation & Financial Benefits

• Commuting Made Easy – Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.

• Premium Health Coverage at Low Cost – Access high-quality individual, family and domestic partner healthcare, dental, vision and life insurance plans.

• Secure Your Future – Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

• Generous Time Away – Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.

• Holistic Support Services – Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

• Learning & Development Program – Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.

• Educational Investment – Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Experience & Community

• Employee Assistance Programs – Comprehensive support services to help you navigate life's challenges with confidence and resources.

• Discounts & Perks – Take advantage of MTA employee discount programs offering savings on products and services.

• Connect & Belong – Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.