Park Operations Administrative Team Member - $16.03/HR

Overview A Park Operations Office Team Member works in the center hub of the division to ensure proper communication throughout the division while also being knowledgeable in a variety of positions in the Operations departments. Essential Duties and Responsibilities Attend required Human Resources Discovery, Rides Department training, and specific ride training. Successfully complete the International Ride Operator Certification (iROC) course through General Rides Training. Adhere to all Park Policies regarding performance, standards of appearance, and attendance. Provide courteous greetings and answer any Guest questions. Respond to and resolve Guest comments whenever possible. Answer telephone calls, transfer calls, take messages, and provide accurate information. Record all pertinent daily records. Use the base station to communicate with In-Park Personnel, communicate downtime information, and monitor radio traffic. Be prepared to respond and assist by making appropriate telephone and base calls in emergency situations. File daily forms and paperwork as needed and maintain all files in an orderly manner. Assist all Operations Team Members in a professional manner. Keep all information and documents confidential. Use office equipment such as computers and copiers. Clean work areas as needed. Complete office and ride certification tests with 100% proficiency. Operate rides as needed. Work in trained positions throughout the Operations Division as needed. Complete Witness Statements as needed. Report any unsafe acts to your Supervisor. Skills and Qualifications Minimum Age: 15 Must have flexible availability including weekends, weeknights, and holidays. Most possess above average communication skills. Must react well in stressful and emergency situations. Able to work efficiently in a fast-paced environment. Able to communicate effectively in the English language, including the ability to read, speak and understand the English language. Must be able to stand/walk for up to 5 hours at a time and as many as 16 hours a day. Must be able to walk up to 5 miles per day over various surfaces. May be exposed to: heights, spinning objects or moving water. Must be willing to work outdoors in various weather conditions. Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude Must have strong teamwork skills and the ability to work with other #J-18808-Ljbffr Canada's Wonderland