Team Leader

DESCRIPTION

At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each of our guests has an enjoyable dining experience. Team Leaders are responsible for supervising shifts (5:30am to 3pm:open shift), and/or (2pm to 10pm: closing shift) and are assigned to open or close the restaurant following established opening and closing procedures.

*** This is not a seasonal position.

Some responsibilities of a team leader include:

• Team Members are accurate with weights, measurements and procedures for all recipe items
• Team Members work at a pace to maintain the restaurant's established speed of service guidelines.
• Work stations are clean
• Cashiers follow cash handling procedures at all times
• Monitor overall facility cleanliness and safety
• Address guest issues that may arise; consults with management regarding complex issues.
• Maintain a positive working relationship and treat all employees with respect while providing them with direction and feedback
• Strictly adhering to all Company policies and procedures.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the restaurant business. Leaders work for a local owner / operator and gain life experience that goes far beyond just serving a great product in a friendly environment. Our guests have high expectations of us and we are looking for leaders who hold themselves to a high standard. Here are some of the great benefits of working at Chick-fil-A:

• Competitive pay starting at $19/hour.
• Scholarship Opportunities up to $2,500 per year
• $425 Medical Insurance Monthly Premium Paid
• 401k Match up to 4%
• PTO
• Flexible Work Schedule
• Sundays Off
• Leadership Development Plan based on performance rather than tenure
• Break Meal Allowance when working and discounted prices when not working
• Positive Work Environment

• Flexible Hours - You probably have commitments to your family, friends, school or other commitments. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay & Package - Along with a competitive paycheck and benefits package, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant where you can build a brighter future and be part of something bigger than yourself.

REQUIREMENTS

• Minimum 18+ years old
• Previous customer service experience is required
• Previous leadership experience is preferred
• Hard-working
• Team-oriented
• Friendly
• Honest
• Excellent customer skills
• Available to open or close the store for three shifts/week
• Ability to work 2 to 10 pm at least three shifts per week
• Available to regularly work on Fridays and Saturdays
• Goal oriented

Our vision is to be every guest's favorite restaurant! If you are excited about serving others and are seeking an opportunity to grow with the best in the business, join us now. You can have a bigger, brighter future at Chick-fil-A Cherry Road!