Technical Support Specialist

$17 - $21 per hour

Insight Global

Position: Technical Support Specialist Location: Hybrid in Ann Arbor, MI Employment type: Full-time Seniority level: Entry level Job function: Customer Service Industries: IT Services and IT Consulting; Computer and Network Security Pay Range: $17.00/hr - $21.00/hr Responsibilities Answer calls from store locations and open support tickets. Troubleshoot issues when possible; when necessary, escallate tickets. Participate in training sessions to stay current on diagnostics and resolution techniques. Remotely diagnose and resolve routine problems with proprietary software, hardware, and peripheral equipment (touch screens, phones, printers, etc.). Follow up with customers to confirm calls are resolved and tickets are closed promptly. Provide support to co‑workers to ensure effective sharing of best practices. Increase knowledge through continuing education classes. Qualifications Experience with IT support, help desk, or related roles. Ability to work on weekends and maintain a flexible schedule. Experience receiving support calls and remote troubleshooting to resolve issues. Organized, technically savvy, with prior Help Desk experience. First week of the role will consist of training. Applicants must be open to working a flexible schedule and possible weekends. Benefits Medical insurance Vision insurance 401(k) plan #J-18808-Ljbffr Insight Global

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Technical Support Specialist in Ann Arbor, MI vacancy

Technical Business Analyst
$75k - $100k
...Technical Business Analyst Salary; $75,000-$100,000 Summary The lead business analyst collects, documents, and maintains the authoritative... ...and maintenance of various types of documents, testing support and assisting in delivery activities. General Responsibilities...
Suggested
SCIGON Solutions
Ann Arbor, MI
3 days ago
IT Support Analyst
$19 - $20 per hour
...Overview Blue Chip Talent, in partnership with a leading automotive technology organization, is seeking a skilled Technical Support Specialist . This role is responsible for supporting system installations, resolving technical issues, and escalating complex problems....
Suggested
Full time
Work at office
Blue Chip Talent
Ann Arbor, MI
5 days ago
IT Support Specialist
...members benefit from an accelerated progression of idea creation through execution. Job Purpose: The IT Support Specialist provides timely and effective technical support to NCMS staff. This role is responsible for resolving hardware and software issues, supporting end...
Suggested
Work at office
Remote work
Relocation
NCMS – National Center for Manufacturing Sciences
Ann Arbor, MI
5 days ago
Business/Data Analyst
$100k
...Synergisticit has helped Jobseekers get employed in the tech job market by providing candidates the requisite skills, experience, and technical competence to outperform at interviews and at clients. Here at SynergisticIT We just don't focus on getting you a tech Job we make...
Suggested
Full time
H1b
SynergisticIT
Ann Arbor, MI
3 days ago
Health Information Analyst
...responsibilities include triaging internal/external requests and communications, maintaining tracking systems, mining and reporting data, supporting quality control, abstracting and follow-up processes, maintaining the registry SharePoint site, and coordinating activities to...
Suggested
Work experience placement
Remote work
Kappaalphapsi1911
Ann Arbor, MI
3 days ago
IT Desktop Support Technician
$20 - $22 per hour
...someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual. One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop...
Permanent employment
Contract work
Temporary work
Internship
Immediate start
Day shift
TEKsystems
Ann Arbor, MI
4 days ago
Help Desk Support Engineer
...IT services firm in Ann Arbor, Michigan is seeking a Help Desk Support professional for a 3+ month contract that may lead to permanent... ...placement. The role involves providing support to end users, resolving technical issues, and documenting problems for timely resolution....
Permanent employment
Contract work
Collabera
Ann Arbor, MI
5 days ago
Business Process Analyst
...Job Description BryceTech is seeking a Business Process Analyst to support National Guard Bureau executive workflow operations and organizational process improvement initiatives. This position will help streamline staff action management processes, improve workflow efficiency...
Contract work
Work at office
Covista
Ann Arbor, MI
2 days ago
Business Analyst, Pricing and Underwriting
...responsible for the compilation, analysis, and reporting of data to support pricing contracts for Specialty services within a Pharmacy... ...Communicate complex analytical findings effectively across technical and non-technical audiences. Foster continuous improvement with...
Full time
Temporary work
Work at office
Remote work
Work from home
Maxor National Pharmacy Services
Ann Arbor, MI
3 days ago
Supply Chain Business Analyst
$63k - $107.1k
...subject matter expert for our core reporting infrastructure — supporting and maintaining our Power BI reporting ecosystem, supporting our... ...AI Ability to communicate findings clearly to both technical and non-technical audiences Strong organizational skills and...
KLA
Ann Arbor, MI
4 days ago
Supply Chain Business Analyst
$63k - $107.1k
...consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance...
Minimum wage
Work experience placement
Worldwide
Flexible hours
KLA
Ann Arbor, MI
11 hours ago
Application Support Analyst
...transaction processing application debugging. Responsibilities: Support Analyst for Custome application. Continually identify ways to... ...application training. Experience with communicating technical design in non-technical terms to users. Experience with application...
Immediate start
Remote work
Libsys (Illinois)
Ann Arbor, MI
4 days ago
IT SysAdmin
...compliance with and reporting of the IT security program in accordance with appropriate guidelines for management, operational, and technical controls. Regular interaction with internal staff and outside entities to provide updates to initiatives. Additional...
Work at office
FAAC Incorporated
Ann Arbor, MI
4 days ago
Healthcare Data Analyst & BI Specialist
Trinity Health is seeking a Programmer II Analyst in Ann Arbor to develop high‑level statistical analyses, manage datasets, and generate routine and ad‑hoc reports. The role emphasizes data governance, accuracy, and collaboration with clinical staff to translate insights...
Full time
Trinity Health
Ann Arbor, MI
4 days ago
Technical Accounting Specialist
$115.3k - $214.1k
...Technical Accounting Specialist Role Summary: We are seeking a passionate audit/accounting professional who thrives on the complexity and... ...Our mission is to transform the advisory profession and support our customers' success year-round, equipping them to be strategic...
Work at office
Local area
Flexible hours
2 days per week
3 days per week
Thomson Reuters
Ann Arbor, MI
4 days ago
Field IT & Telecom Technician - Flexible Schedule & Travel
...INDUSTRIES is looking for skilled I.T. or Telecom technicians in Ypsilanti, Michigan. This hands-on role requires performing a range of technical tasks, including installations, cabling, and telecom work. Candidates should have at least 1 year of relevant experience or...
Hourly pay
Flexible hours
Hardy Industries Inc
Ypsilanti, MI
3 days ago
Financial Performance Analyst
...stake in the success of Epic and our customers. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our...
Work experience placement
Work at office
Relocation
Visa sponsorship
Relocation package
Epic
Ann Arbor, MI
3 days ago
Now Hiring IT and Telecom Field Technicians
...Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing... ...a 66‑block. Job Responsibilities Perform a wide range of technical tasks including: OS installations, hardware diagnostics, and software...
Hourly pay
For contractors
Immediate start
Flexible hours
Hardy Industries Inc
Ypsilanti, MI
1 day ago
Strategic Commercial Lending Support Specialist
...First Merchants Bank is seeking a Commercial Client Support Specialist in Ann Arbor, MI, to drive the processing of commercial loan requests and support portfolio management. This role is crucial for delivering high-impact customer service and ensuring compliance with...
Work at office
First Merchants Bank
Ann Arbor, MI
5 days ago
IT Administrator
The IT Administrator is responsible for managing and supporting the internal IT and customer systems, infrastructure, and user access required to keep the A2-Ai team secure, productive, and connected Manages users, access and permissions Procure, configure and maintain...
Work at office
A2 Ai
Ann Arbor, MI
4 days ago
Volkswagen Service Technician
Volkswagen Service Technician Ann Arbor, MI At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time. As a Service Technician, you will be responsible...
Local area
Immediate start
Germain Honda in Dublin
Ann Arbor, MI
a month ago
Certified Service Technician
$400 - $2,500 per week
...We do prefer someone with sales experience. There will be on-site, hands-on training until the new technician is ready to attend a technical training class at our central office in Mokena, Illinois. The Mokena training will teach all key tasks and responsibilities for...
Work at office
Creative Colors International Inc
Ann Arbor, MI
3 days ago
Desktop Support Technician
$22 per hour
...Under general supervision, provides field support to end-users for PCs, hardware, software... .... Maintains currency and high level of technical skill in field of expertise. Escalates... ...complex problems to Help Desk Support Service Specialist or Field Services Manager. This job...
Contract work
Temporary work
Work at office
TEKsystems
Ann Arbor, MI
1 day ago
Azure Virtual Desktop / Citrix - Virtualization Engineer
...services for the development and management of reliable, secure, and supportable computing devices. The Desktop Virtualization team is... ...monitor, troubleshoot, and enhance the AVD environment As the technical lead, the candidate will collaborate closely with the Azure Virtual...
Work at office
Remote work
Weekend work
Afternoon shift
Early shift
Michigan Medicine
Ann Arbor, MI
1 day ago
Supply Systems Analyst
...studies of supply operations to determine proper application of improved supply methods or approved industry techniques. Providing technical advice, guidance, and assistance on supply operations to agency personnel B. Education Substitution: Such education must...
Full time
Remote work
Defense Logistics Agency
Ann Arbor, MI
1 day ago
Supervisory Supply Systems Analyst
...Ensures the proper resources and mechanisms are in place to support the development and ongoing maintenance of Inventory Management... ...applying analytical principles and techniques and knowledge of technical and administrative programs under the cognizance of the team in...
Full time
Work at office
Remote work
Defense Logistics Agency
Ann Arbor, MI
9 hours ago
Technical ITS Field Technician
...looking for an ITS Traffic Signal Technician (internally Technical Sales Support) who is eager to help solve customer technical problems and... ...traffic industry preferred A successful Technical Sales Support Specialist will: Exhibit Wavetronix core values: People First:...
Work at office
Remote work
Flexible hours
Wavetronix
Ann Arbor, MI
10 hours ago
Sales and Service Technician
...needed basis. Growth and career development role May assist Manager or act as Manager-On-Duty in certain circumstances or to support development. Learn all aspects of store operations and flex between front/back shop tasks. Minimum Qualifications...
Daily paid
Temporary work
Local area
Flexible hours
Bridgestone
Ann Arbor, MI
5 days ago
Medical Support Assistant (Advanced)
...Title Major duties of this position include, but are not limited to: Provide specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Provide specialized administrative...
Permanent employment
Full time
Work at office
Immediate start
Remote work
Relocation package
Monday to Friday
Flexible hours
US Department of Veterans Affairs
Ann Arbor, MI
5 days ago
Junior Analyst, Third Party Diligence,
...data structure design, and technology automation. What's in it For You? Flexibility & Work‑Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to...
Contract work
Worldwide
Flexible hours
Thomson Reuters
Ann Arbor, MI
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Specialist. Be the first to apply!