Automotive Service Advisor

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Opportunity for advancement

Benefits/Perks

• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are looking for a high-performing Automotive Service Advisor to join our successful Team. If you have a proven track record of sales experience and fantastic communication skills, we want to hear from you. As an Automotive Service Advisor, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, and making sure that everyone has a positive purchasing experience. You will greet guests and build rapport, answer questions about vehicle maintenance and repairs . Mentorship programs, ongoing education, and even competitive bonuses are available to our service advisors. This is a great opportunity for someone with strong interpersonal skills and sales experience.

Responsibilities

• Greet customers as they arrive at Concourse
• Create a professional environment that builds rapport and puts customers at ease
• Answer customer questions about maintenance and repairs
• Use CRM software to maintain a customer database and create estimates

Qualifications

• High school diploma or GED equivalent is required; a bachelor’s degree is preferred
• Valid state-issued driver’s license and clean driving record are required
• Prior experience in auto repair
• Excellent communication and negotiation skills
• Ability to manage time and serve customers with little supervision