General Manager - Sports Facility
Goodwin Recruiting
Job Description
Job Description
We are seeking a hands-on General Manager to lead operations for a high-energy sports facility. This is a great opportunity for a strong operator who enjoys leading teams, driving sales, building community relationships, and creating a fun, welcoming experience for guests.
General Manager Benefits:
Bonus potential
Medical, dental, vision, and mental health benefits
401(k) match
Unlimited PTO
C12 Leadership development and training
Professional certification opportunities
General Manager Responsibilities:
Lead, hire, train, schedule, coach, and develop facility team members
Drive revenue through league participation, memberships, field rentals, local partnerships, and repeat customer engagement
Manage daily sports facility operations, including scheduling, vendors, maintenance, safety, cleanliness, and compliance
Build strong relationships with players, parents, teams, referees, schools, clubs, and community partners
Set clear expectations for service, operations, accountability, and team performance
Resolve customer issues quickly and professionally, with strong follow-through
Support the front desk, staff, referees, and guests during peak business periods
Create a safe, fun, and welcoming environment where players feel valued and excited to return
General Manager Requirements:
Proven sales success and experience in a lead, supervisor, assistant manager, operations manager, or general manager role
Strong people leadership skills with the ability to hire, train, coach, and hold a team accountable
Experience in customer service, sales, operations, hospitality, recreation, fitness, sports, entertainment, or facility management
Ability to manage schedules, staffing, customer issues, facility needs, and business priorities in a fast-paced environment
Comfortable working nights, weekends, and peak business hours based on facility demand
Bachelor’s degree preferred or equivalent experience in sales, customer service, operations, or leadership
Must be at least 18 years old
Spanish/English bilingual ability is a plus
Team sports, recreation, fitness, or sports facility experience is a plus
This role requires availability during peak facility hours, including nights and weekends.
Shifts vary based on business needs, league schedules, staffing, and facility demand.
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