Manager, Learning and Development
Raymond James
Job Description This position follows our hybrid work model; the selected candidate will work 2–3 days a week at our corporate office in Saint Petersburg, FL. The Learning and Development (L&D) team within Human Resources seeks to deliver high‑quality learning and development programs across the firm. Working in a highly collaborative environment, the Manager will be responsible for designing, implementing, and evaluating learning and leadership development programs. The role focuses on building and scaling programs, influencing the strategic direction of learning, consulting, facilitating, and leading and managing complex assignments to support L&D. Additional responsibilities include project management, vendor management, content development, and process improvements. Responsibilities Design, develop, assess, recommend, create, and implement learning and leadership development programs, processes, tools, resources, and solutions to meet individual and organizational learning needs. Provide input on the strategic direction of learning and development programs and initiatives. Facilitate virtual or face‑to‑face workshops and leadership programs. Collaborate with stakeholders, learning departments, LMS administrators, external vendors, and other teams to optimize the learning experience to support firm‑wide learning priorities. Monitor feedback, evaluate the impact and effectiveness of learning solutions, and communicate results and recommendations. Develop and improve learning processes. Perform external research and benchmarking on learning trends, priorities, and initiatives. Support key learning initiatives and activities within Talent and Learning. Build strategic partnerships and relationships with vendors. Partner with outside consultants and negotiate cost‑effective programs as required. Prepare and deliver written and verbal presentations and proposals to management. Perform other duties and responsibilities as assigned. Qualifications Knowledge Strong understanding of talent development and learning and development best practices. Adult learning theories. Learning and development research, trends, and best practices. Business process improvement. Financial services industry preferred. Skills Experience designing, developing, and modifying content, presentations, participant guides, learning materials, and job aids, and driving measurable results. Facilitation and coaching skills. Strong project management skills and attention to detail. Results‑oriented, data‑driven, curious, and passionate about learning and improving business outcomes. Strong analytical and problem‑solving skills with the ability to analyze trends, best practices, and data. Strong oral and written communication skills. Experience with tools for measuring the impact of learning programs. Anticipating potential issues before they arise. Advanced Excel, Word, PowerPoint, and project‑planning skills. Abilities Build relationships and interact effectively with all levels of associates and leaders, including cross‑functional and external stakeholders. Manage multiple priorities and projects independently and prioritize in a fast‑paced environment. Deal with ambiguity and create a process and structure where it does not currently exist. Communicate crisply and candidly, influence, and foster candid dialogue. Problem‑solve and make decisions when variables, alternatives, and outcomes are not clearly defined. Demonstrate analytical skills, including the ability to arrange and tell a story with data. Partner with other functional areas to accomplish objectives. Be self‑driven, energetic, enthusiastic, and inclusive; create or respond constructively to challenging new ideas and inputs. Education Bachelor’s in Human Resources Management. Work Experience General experience: 6 to 10 years. Travel Less than 25 %. Workstyle Hybrid. Company Commitment The Company is an equal‑opportunity employer and makes all employment decisions on the basis of merit and business needs. #J-18808-Ljbffr
$70k - $100k
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