PAC (Power, Automation & Controls) Technician

Overview The PAC (Power, Automation & Controls) Technician will be a technical SME tasked with inventory movement and maintenance, data management, statistical analysis of equipment performance, robotic troubleshooting, PLC program troubleshooting, component programming, instrumentation troubleshooting, and assisting operations with systemic moves within the Distribution Warehouse. The environment is primarily in a control room, but team members will be trained to assist in hands-on situations. Interfacing with the Warehouse Execution System (WES) and Warehouse Control System (WCS) is mission critical for day-to-day operations. This individual will join the Chick-fil-A Supply LLC family with the goal of providing caring, consistent, and reliable service through its distribution networks to support Chick-fil-A restaurants and their communities. As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution networks focused on serving the unique needs and growing volume of Chick-fil-A restaurants. The Chick-fil-A Supply service networks Distribution Center – State-of-the-art warehouses that house supply for Chick-fil-A restaurants Transportation – Growing fleet of delivery vehicles that supply Chick-fil-A restaurants Benefits On top of annual earnings, you will receive an additional $22,000 worth of benefits per year. Food and drinks provided: Free meals, snacks and drinks as part of your workday. PTO: Accrue up to 3 weeks of PTO in the first year with immediate access to 40 hours upon hire. Wellness: 16 hours per year. Holidays: 7 days per year and 1 floating holiday. Health Insurance Options: Medical, dental and vision options, including a no-premium option for individuals and families. Retirement: 401(k) with 5% match for eligible employees. Education Investment Plan: $45,000 lifetime maximum benefit for continued education of eligible team members. Additional Benefits: Support for emotional, social, physical, financial and spiritual well-being. Responsibilities Strong technical background to troubleshoot and eliminate tough problems and implement new solutions. Manage and coordinate warehouse system events through WMS or WES. Execute and run weekly to monthly reports on equipment performance and deliver to the Power Automation and Controls Engineering Manager. Handle level 1 events and outages with WMS or WES and escalate as needed. Handle level 1 to 2 events and outages with robotic equipment, PLC controls, HMI visualization, instrumentation failures/replacements, and motion drive equipment failures/replacements (drives, motors, gearboxes, etc.). Troubleshoot PLC applications in ladder logic, function block, or structured text. Troubleshoot visualization screens (HMIs) in FTView Studio, Ignition, etc. Work in environments requiring Arc Flash PPE for low voltage environments (environments will never exceed 480VAC 3‑phase). Move compliant and non-compliant product in a systematic and controlled fashion. Primary point of contact for Warehouse Inventory for Cold Storage operations, including cycle counts, recalls, inventory reconciliation, etc. Coordinate disaster recovery processes with the operations team. Clean inspection and lubrication, autonomous maintenance tasks, and preventative maintenance of automation equipment. Develop and drive root cause analyses in a systematic and structured form. Customer Relations Capable of working with a diverse team to reduce losses and improve performance. Cross-disciplinary team includes Industrial Engineers, Operations Managers, Operator Techs, Maintenance Techs, Food Safety and Environmental Health & Safety. Understand who the customers are and prioritize service to others. Value both relationships and results. Soft Skills Ability to learn in a dynamic, complex environment. Aptitude for communicating insights and collaborating across teams/organizations. Physical ability to work on and around industrial equipment, including climbing stairs, confined spaces, and elevated positions. Excellent interpersonal, analytical, organizational, and problem-solving skills. Ability to work rotating shifts, and potentially evening shifts. Stand on concrete floors for extended periods. Proficient in English (reading, writing, and speaking) to safely follow verbal instructions, complete documentation, and read and interpret company communications. Technical Skills Capable of running statistic reports on platforms such as Excel. Adept with Microsoft Office Suite. Capable of troubleshooting and reducing losses by analyzing code (ladder logic or structured text) and applying a structured change management process. Beginner to intermediate experience programming in ladder logic, function block, and structured text on Rockwell platforms. Beginner to intermediate experience developing HMI screens in FTView Machine Edition and Site Edition. Ability to interpret and analyze single-line diagrams, P&IDs, and equipment electrical prints. Preferred Qualifications Associate’s degree in Electrical Power and Controls, Automation Technician, Industrial Systems, Robotics and Industrial Controls Technology, or Computer Science. Bachelor of Science in Electrical, Mechanical or Industrial and Systems Engineering. Experience in an industrial, manufacturing, or distribution environment. Understanding of circuit design, derating, and hardware integration. Understanding of single-phase and three-phase electrical circuits. Logistics and supply chain experience in a warehouse environment. Experience with a Warehouse Management System, ideally Manhattan. Experience with a Warehouse Execution System or Warehouse Control System. Programming knowledge in Python, LabVIEW, Java, C#, MATLAB, etc. Required Years Of Experience: 3 Travel Requirements: 15% Required Level Of Education: High School Diploma Preferred Level Of Education: Associate’s Degree Required Major/Concentration: Industrial Systems; Supply Chain Relocation Assistance Provided: No #J-18808-Ljbffr