Patient Consultant

Patient Consultant (PCA)

We are looking for a driven, empathetic, and performance-focused Patient Consultant (PCA) to join our fast-growing, mission-driven team at Batash Weight Loss -- the #1 provider of endoscopic (i.e., non surgical) weight loss procedures in the U.S.

This position is for performance-focused candidates seeking a high-reward, results-based compensation model. Earnings are entirely commission-based with a 7% commission rate on gross revenue. High performers can unlock substantial income from $250K-$350K+ based on hitting strong but reasonable sales volumes.

Most of our Patient Consultant team works standard hours of 9am-6pm ET with some variation. This is a non-remote position with PCAs working from our NYC or Miami offices. We offer flexibility for demonstrated high performers. Our work is fast-paced and deeply rewarding -- ideal for someone who thrives in a performance-driven environment and takes pride in changing lives every day.

At Batash, we help patients achieve lasting weight loss and better health through cutting-edge, non-surgical procedures such as Endoscopic Sleeve Gastroplasty (ESG) and Gastric Balloons. Our long-term weight loss solutions positively transform patients' weight, well-being, mood, energy, and health.

With 6,000+ successful procedures performed and outcomes that often exceed 20% total body weight loss for our patients, Batash is the nation's #1 leader in endoscopic weight loss. We're expanding rapidly to help even more people transform their lives and we're building a world-class patient consultant team to make it happen.

Why people love working at Batash:

• Exceptional earning potential: Highly competitive, performance-based compensation
• Meaningful work: Help patients positively transform their lives and reclaim their confidence, energy, and health
• Autonomy & growth: Enjoy significant day-to-day autonomy with support from a high-performance team
• Industry leadership: Work in a world-leading outpatient practice offering best-in-class healthcare solutions available to patients from all walks of life

Responsibilities:

• Run a proactive, best-in-class consultative sales process (mix of in-person meetings, phone/video calls, text and email) from initial outreach to deposit to completion of procedure
• Build trust and rapport with patients, addressing questions and easing concerns
• Proactively schedule and hold follow-up calls to discuss financing, confirm deposits, or re-engage patients; answer and/or triage all questions from potential patients
• Provide helpful, persuasive information to support & drive each patient's decision-making process, improve patient experience, and minimize cancellations

Qualifications:

• Able to easily manage 40+ new leads per week and a pipeline of up to 70-100 active prospective patients
• Comfortable and available to handle urgent calls and deposits during evening hours (up to 9 pm ET) and over the weekend
• Highly self-motivated, organized, and capable of working independently (e.g., holding calls with no support, dealing with unexpected or challenging patient questions, etc.)
• Consistently strive to deliver on & exceed targets, even if it requires working beyond standard hours

Preferred:

• Fluent in Spanish
• 3-5+ years experience in a sales or true customer-facing role (e.g., sales, customer support, flight attendant, luxury retail sales, hospitality sales, automotive sales, fitness trainer, etc.)