Sales Call Center Agent- Cold Calling, Senior Market

Belle Sales Call Center Agent

Belle is a fast-growing engagement company revolutionizing home healthcare – and it all starts with the feet. 70%+ of U.S. seniors are polychronic, significantly increasing their risk of serious foot issues like infections, ulcers, and even amputations, driving more than $38B in annual preventable medical spend.

Belle's solution is centered on in-home care management for at-risk, polychronic seniors. We train and manage a specialized network of nail technicians and community health workers, or "Belle Technicians," who continuously assess a member's health status, collect data and vitals, provide foot screenings/care, and engage members in achieving their health goals. We detect health risks early and our clinical team helps members obtain the care they need, preventing serious health complications and improving outcomes.

Our mission is simple yet profound: Bring Joy to Healthcare. If you're passionate about improving healthcare for polychronic seniors and making a real impact, we'd love for you to join us!

Belle is looking for a Sales Call Center Agent to join our team and play a key role in expanding our reach. In this role, you will make outbound cold calls to seniors, introducing them to Belle's in-home healthcare services, specifically lower extremity health assessments and chronic care solutions. Your goal is to schedule in-home visits for our technicians, helping seniors stay mobile and healthy.

Part of your role will be to:

• Make outbound cold calls from a provided lead list, introducing them to Belle's services.
• Educate seniors about the importance of lower extremity health and chronic care management.
• Build rapport and trust with potential clients through clear, compassionate communication.
• Schedule in-home health assessments for seniors with Belle's trained technicians.
• Overcome objections and address concerns using Belle's proven sales script and training.
• Meet and exceed daily, weekly, and monthly appointment-setting goals.
• Accurately document calls and update CRM records with customer interactions.