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Human Resources Generalist

Ombudsman Educational Services

Job Summary Do you light up in a fast‑paced, people‑first environment where no two days look the same? Are you the kind of HR professional who feels just as at home on the floor with an operations team as you do in a training room? We’re looking for a District HR Generalist who brings genuine hospitality energy to everything they do, a person who sees great employee experiences and great guest experiences as two sides of the same coin. This is a hybrid role, with two to three days a week out in the field across our Bay Area portfolio. You’ll be a visible, trusted partner to our F&B operations teams and someone who builds relationships, spots opportunities, and helps teams thrive. What You’ll Do Be the Trusted ER Partner – investigate and advise management on associate relations issues, taking a proactive approach that keeps operational leaders aligned on best practices. Represent the organization at personnel‑related hearings and investigations when needed, and dig into exit interview data to understand what’s driving separations and turn those insights into practical recommendations for reducing turnover and absenteeism. Train, coach, and develop – design and deliver management training across topics such as interviewing and selection, terminations, sexual harassment prevention, performance management, and progressive discipline. Lead new‑hire orientation and deliver HR 101 sessions to managers. Drive recruitment success – partner with managers to build and execute recruitment plans that keep qualified talent flowing into the portfolio. Show up and show out – attend operational meetings regularly to boost HR visibility, roll out account‑level HR initiatives, and be present for the teams you support. Present at Field Operations Workshops, contributing to broader HR training and development. Champion employee experience – support associate satisfaction surveys and help interpret feedback into meaningful action, supporting Preferred Employer goals and the overall HR business plan. What You Bring A true hospitality mentality – energetic, engaged, and comfortable building relationships on the operations floor. 35 years of multi‑unit HR generalist experience, with strong employee relations chops; union experience preferred. Experience in food & beverage or hospitality HR strongly preferred. Emotional intelligence and tact, with a proven ability to partner effectively across every level of an organization. A curious, growth mindset – stay ahead of state and federal employment law and emerging people and culture trends. A data‑driven approach – define problems, gather facts, and draw conclusions that lead to real solutions. Bachelor’s degree required; SPHR/PHR certification preferred. If you’re ready to be the heartbeat of HR for a dynamic, multi‑site portfolio where your work directly shapes both employee and guest experiences, we’d love to meet you. Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Compass Corporate maintains a drug‑free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Vision Life Insurance/AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Personal Leave Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Employee Assistance Program Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or those performed remotely, consult the appropriate link for paid time off benefits information. Certain positions may require Florida Level 2 background screening. #J-18808-Ljbffr Ombudsman Educational Services

Vacancy posted 1 day ago
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