Personnel Operations Manager

Job Description

Job Description

• Oversee the daily operations of the Human Resources, Talent Acquisition, and Training departments
• Supervise the day-to-day activities of the HR department; audit employee records, and ensure seamless payroll and benefits administration
• Manage the recruiting team to execute hiring strategies; monitor key recruitment metrics
• Oversee the training department to ensure compliance training (e.g., harassment prevention, safety) is completed; track the delivery of professional development and onboarding programs
• Provide direct oversight, coaching, mentoring for professional growth, and performance evaluations for the HR Manager, TA Manager, and Training Coordinator
• Serve as link between upper management and employees; disseminate company information as appropriate – goals/changes/updates/news
• Translate corporate HR policies into clear, daily operational procedures; ensure the staff consistently and fairly applies company guidelines
• Serve as the primary escalation point for employee grievances; handle mid-level disciplinary actions and support the HR Director on complex investigations
• Compile and analyze regular metrics for functional areas to report to the Personnel Director
• Create a positive work environment for team and employees we serve
• Implement process optimization where possible, practical, and in alignment with existing processes
• Support HR Director with policy strategy and development
• Other duties as assigned

Requirements

Education/Training:

• Bachelor’s Degree required

• Master’s Degree desired
• HR professional certification highly desired

Experience:

• 8+ years of experience in functional areas
• Progressive experience with at least 2-3 years specifically managing staff across recruiting, training, and/or general HR operations required
• Advanced knowledge of HRIS systems (e.g., Workday, ADP, BambooHR), Applicant Tracking Systems (ATS), and Learning Management Systems (LMS) required
• Strong team leadership abilities, excellent organizational skills, sharp conflict-resolution capabilities, and clear verbal and written communication required

Security:

• Must be a US citizen

• Ability to obtain a security clearance may be required

Physical Requirements:

• Able to occasionally reach with hands and arms
• Prolonged periods of computer screen use, while sitting or standing at a desk
• Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
• Able to safely lift and carry up to 20 pounds at a time

Benefits

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

Salary:

The projected salary range for this position is $95,000 - $120,000. This is not a guarantee of compensation, rather actual salary will be based on experience, qualifications, and applicable certifications or degrees held. Offered salary may fall outside of this range.