Veterinary Receptionist

Job Description

Job Description

Jamacha Pet Vets is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while managing a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.

Schedule:

This is a full-time position, with a 5/8 schedule and availability needed Monday through Friday.

Full-time benefits and compensation**:

• Compensation: $18-21 per hour, for each hour worked*

• Health package: Medical, dental, and vision insurance with HSA option and choice of Untied Healthcare or Kaiser Permanente

• Life insurance and disability

• Employee Assistance Program

• 401k options

• Paid time off in accordance with site policy and applicable law

• Personal pet discount

Minimum qualifications and skill set:

• 1+ years of experience in a customer service, reception, or client-facing role

• Previous veterinary receptionist or healthcare-related front-desk experience preferred

Join a Compassionate and Energetic Veterinary Support Team!
Looking for a meaningful career working with animals? At Jamacha Pet Vets, we’re seeking dedicated support staff to join our dynamic and growing practice in Santee, CA. From the front desk to patient care support, every role here plays a vital part in delivering outstanding service to our clients and their pets.

Our team thrives in a positive, fast-paced, and inclusive environment with modern technology and efficient, paperless workflows. You’ll enjoy consistent scheduling, hands-on training, and clear opportunities to develop your skills and advance within the veterinary field. Whether you’re experienced or just starting out, we welcome enthusiastic professionals who love animals and value teamwork. Bring your passion—we’ll provide the mentorship!

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*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.