Trading Services Associate I

Job Description

 

Are you ready to make an impact in a fast-paced trading support environment? You will partner closely with trading and operational teams to help deliver accurate execution and strong controls. You will strengthen your product and workflow knowledge while contributing ideas that improve how work gets done. You will collaborate with colleagues across functions, including technology and product partners. We value diverse perspectives and a continuous-improvement mindset.

Job summary

As a Trader Assistant in Prime brokerage services operations, you will support trading teams by helping manage trade capture, workflow execution, issue resolution, and daily controls. You will develop a strong understanding of trading structures and operational flows, and you will collaborate across teams to drive timely, well-controlled outcomes.

Job responsibilities

• Support trade booking and lifecycle processing, including prioritization, exception management, and timely follow-through
• Coordinate with trading and operational partners to resolve breaks, inquiries, and escalations within agreed timelines
• Perform daily controls and checks, ensuring completion, documentation, and timely sign-off
• Monitor workflows to identify issues, root causes, and recurring themes that impact execution quality
• Partner with stakeholders to design and implement process improvements, including documenting changes and results
• Communicate clearly with cross-functional partners to align on priorities, dependencies, and outcomes
• Contribute to strategic initiatives that improve operational processes and supporting architecture
• Maintain strong working relationships with technology, product, quantitative, vendor, and operational partners to support delivery
• Participate in governance routines (e.g., metrics, issue tracking, and control reviews) to promote sustained performance
• Build and maintain knowledge of relevant products, trade structures, and operational requirements from end to end

Required qualifications, capabilities and skills

• 2 years of experience supporting trade operations and/or trade support functions in a trading environment (e.g., booking, lifecycle support, or workflow management)
• Working knowledge of prime brokerage-related activities such as securities lending, collateral processes, and funding/treasury support activities
• Experience partnering directly with trading teams and operational teams to deliver time-sensitive outcomes
• Demonstrated experience identifying, documenting, and implementing process improvements with measurable results
• Understanding of end-to-end trade operations, including settlements, asset servicing impacts, and operational reporting requirements
• Working knowledge of the role of control functions and infrastructure partners (e.g., finance, market risk, credit risk, operational risk, legal) and how trade support actions may impact them
• Strong written and verbal communication skills, including the ability to explain issues clearly and challenge constructively
• Demonstrated attention to detail and ownership, including consistent follow-through on issues and controls
• Ability to perform effectively in a dynamic environment with multiple priorities and deadlines
• Demonstrated analytical and numerical skills applied to problem solving and workflow improvement
• Proficiency in Microsoft Excel for data handling, reconciliation support, and operational reporting

Preferred qualifications, capabilities and skills

• Experience in process improvement or change management within financial operations
• Familiarity with external vendors and services relevant to trading and operational workflows
• Experience working in a collaborative, cross-functional environment (e.g., trading, operations, technology, product)
• Strong organizational skills with the ability to manage multiple tasks and competing priorities
• Experience using workflow tools and/or data visualization tools (e.g., Alteryx, Tableau) to support operational insights
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
• Understanding of securities lending and/or collateral management operations, including 2 years of experience supporting a related line of business

 

 

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.