General Manager

Job Description

Job Description

OUTLAW PIZZA

General Manager

Full-Time 

Who We Are

Outlaw Pizza is an independent, locally owned pizza joint built on bold flavors, real ingredients, and an unapologetic love for great food. We're not a franchise and we don't run like one. Our GM isn't a paper-pusher — they're a hands-on leader who takes ownership of everything that happens inside these four walls and keeps the team fired up to deliver the best slice in town.

The Role

We're looking for a scrappy, experienced General Manager who thrives in an independent environment where no two days are the same. You'll have real authority and real accountability — setting the tone for the team, owning the numbers, and making sure every guest leaves a fan. If you love providing to notch customer service, and love running a tight ship, this is your place.

What You'll Own

Day-to-Day Operations

• Run daily operations from open to close — prep, service, and everything in between
• Ensure full compliance with sanitation, and local health codes
• Keep the dining room clean, organized, and guest-ready always
• Manage FOH equipment maintenance and coordinate repairs with owner

Your Team

• Hire, train, and develop a crew of passionate, dependable people
• Build weekly schedules that balance great coverage with smart labor costs
• Lead by example — jump in behind the bar, run food, and do what needs to be done
• Deliver honest feedback, recognize great work, and handle performance issues head-on
• Create a culture where people want to show up and do their best work

The Numbers

• Own liquor/beer cost, labor cost, and controllable expenses 
• Manage FOH ordering, inventory, and vendor relationships to minimize waste and maximize value
• Oversee cash handling, daily reconciliation, and deposits
• Identify opportunities to grow sales and report results directly to ownership

Guest Experience

• Set the standard for hospitality — every guest, every visit, no exceptions
• Handle complaints directly and turn unhappy guests into regulars
• Be a visible, approachable presence in the restaurant and in the community

What You Bring

• 2–4+ years of restaurant management experience; independent or pizza background a strong plus
• Genuine love for food and an understanding of what makes great pizza
• Track record of managing costs and hitting targets in a hands-on environment
• ServSafe certification or willingness to obtain within 60 days
• Comfortable working without a corporate playbook — you figure things out and get it done
• Strong communicator, natural leader, and someone your team will follow into the weeds
• Flexibility to work nights, weekends, and holidays as the business demands

What We Offer

• Competitive salary: $55,000–$65,000 depending on experience
• Performance bonus tied to sales and profitability goals
• Paid time off
• Free meals 
• Direct line to ownership — your ideas will be heard and acted on
• The chance to help shape and grow a local brand from the inside

Outlaw Pizza is an equal opportunity employer. We hire based on grit, character, and skill.

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