TDHCA - FYI Housing Mobility Coordinator

Job Description

Single Family & Homeless Programs, Section 8 Division

GENERAL DESCRIPTION :

*REMOTE POSITION DUE TO 50% TRAVEL*

The FYI Housing Mobility Coordinator will provide complex (journey-level) consultative services in the implementation of the Foster Youth to Independence (FYI) initiative under HUD's Section 8 Housing Choice Voucher (HCV) Program. The Housing Mobility Coordinator will perform work to assist participating youth voucher holders aged 16-24 with location of suitable rental housing and assist youth in understanding their rights and responsibilities as tenants utilizing FYI. Work includes providing remote and on-site assistance to youth that are exiting or have exited foster care to locate and secure rental housing using a voucher. Consults with partners at the Department of Family and Protective Services (DFPS) and TDHCA staff to Works under general supervision of the program manager, with moderate latitude for use of initiative and independent judgement.

SPECIFIC JOB RESPONSIBILITIES:

• Identify housing options and negotiate tenancy for program participants with landlords/property managers. Attend landlord and community meetings to recruit potential landlords and build partner relationships.

• Assist FYI applicants with completion of their application, including assistance with gathering and submission of income eligibility documentation.

• Escort voucher holders during their housing search and assist with locating and securing suitable rental units.

• Prepares training materials, FAQs, and webinars on specific program requirements of interest to applicants, tenants, and landlords, including topical learning sessions.

• Regularly review listings for apartments and unit openings from websites and referrals from other participating landlords, local renters associations, working groups, and property management companies.

• Create promotional materials, web updates, and handouts in partnership with Management to market the program to prospective landlords.

• Create and regularly update landlord list with new partners, contact information, policies, current openings, and housing placements.

• Meet regularly with DFPS Housing Liaisons and with families to match families' needs and preferences with potential housing units.


• Build relationships and partnerships with landlords and tenants and act as a liaison for tenants and landlords to resolve concerns with prospective or actual tenancy

• Assists with ensuring that items which impact tenancy related to required inspections are resolved. May conduct initial or follow-up inspections.

• Researches and drafts proposed resolution to Management for complaints from tenants and landlords related to the FYI Program.

• May conduct tenant briefings at the time of FYI issuance.

• Responsible for staying apprised of updates to the FYI program regulations and requirements, including Public and Indian Housing Notices, Frequently Asked Questions and technical assistance provided by HUD. Coordinates with the Section 8 Manager on the implementation of policy changes applicable to the program area.

• Comply with all applicable safety rules, regulations and standards.

• Adhere to all Department policies and procedures.

• Perform other division work as assigned.

• Expected to work as a telecommuter but may be required at times to be present in the office or at other designated work events or venues.

• May travel up to 50%.


Qualifications:

EDUCATION/EXPERIENCE:

• Graduation from an accredited four-year college or university with major course work in in public administration, business administration, planning, or social services is generally preferred,

• Experience in affordable housing property management is generally preferred.

• Experience in the administration of a state or federal housing program that serves persons experiencing or at-risk of homelessness is generally preferred.

• Experience with HUD Programs is preferred, and experience with the Section HCV Program is highly preferred.

• Experience working with government entities is preferred and experience with Public Housing Authorities is highly preferred.

• Experience in creation and implementation of training programs is highly preferred.

• Experience with training recipients or subrecipients of federal funds in a virtual setting is highly preferred.

• Lived experience as a youth in foster care is preferred.

• Experience or education may be substituted for one another on a year for year basis.


KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to formulate learning objectives, to develop training objectives, to assess the effectiveness of training, to assess training needs, and to communicate effectively.

• Skill in oral and written communication, in instructing others, and in creation of informative documents for different populations.

• Skill in reviewing and summarizing complex information for many different audiences.

• Ability to research regulations and best practices, and apply the data gathered into effective written and oral communication.

• Must possess the ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to prepare concise reports; to develop and evaluate policies and procedures.

• Must possess the ability to establish and maintain effective working relationships with coworkers, program participants, landlords and property managers, and the general public.

• Must possess proficient knowledge and skill in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook.

PHYSICAL REQUIREMENTS:

• This classification functions in a standard office environment. Ability to drive and travel as needed. Will need to move about the office to access file cabinets, use office machinery, attend meetings in various offices and conference rooms, etc. Must be able to communicate and exchange accurate information via phone, computer, and in person. Must be able to observe and evaluate data in a variety of formats, including hard copy, electronic, and various media formats. Must be able to work non-standard hours including the ability to work beyond 40 hours per week as needed and in compliance with the FLSA.


• The employee must be able to lift and/or carry up to 15 pounds. Must be able to push and/or pull up to 10 lbs.


OTHER :

Must be willing to work in a non-smoking environment and adhere to all applicable Department policies and procedures. Must be willing to work overtime if necessary which may include nights and weekends. Must attend work regularly and adhere to approved work schedule.

IMPORTANT INFORMATION FOR THE CANDIDATE:

• Official transcripts or other minimum requirement validations will be requested of final applicants.


• Criminal background checks will be conducted before an offer of employment is extended.

We fully recognize, honor and enforce the Uniformed Services Employment and Reemployment Rights Act (USERRA) and encourage opportunities to hire Veterans, Reservists and Guardsmen.

Males born on or after January 1, 1960, between the ages of 18-26, will be required to present proof of Selective Service System registration on the first day of employment or proof of exemption from Selective Service registration requirement.

The U.S. Immigration Reform and Control Act of 1986 requires new employees to present proof of identity and eligibility to work in the United States. Failure to provide this information within the required timeframe will result in the offer being rescinded.

Thank you for considering employment at the Texas Department of Housing and Community Affairs! The Texas Department of Housing and Community Affairs is an Equal Employment Opportunity employer.