Unarmed Roving Reserve Officer (On-Call/Variable Schedule)

Job Description

Job Description

Position Summary

The Unarmed Roving Reserve Officer (“Reserve Officer”) is an on-call, hourly, non-exempt security professional who provides emergency and short-notice coverage at client sites. Reserve Officers fill in when regularly assigned personnel are absent or when additional staffing is required.

Unlike traditional security posts, Reserve Officers do not have fixed assignments or schedules. Instead, they are scheduled for reserve windows —specific time blocks during which they must remain reachable and available to accept work assignments if contacted by the company.

This position plays a key role in maintaining seamless client coverage without requiring a dedicated patrol vehicle or full-time float position.

Essential Duties and Responsibilities

• Remain reachable by phone or text during assigned reserve windows.
• Respond promptly to coverage requests and travel directly to assigned client sites when dispatched.
• Perform all standard security officer duties while on post, including:
• Conducting patrols and access control
• Monitoring premises and deterring unauthorized activity
• Responding to incidents and preparing accurate incident and shift reports
• Providing professional and courteous customer service to clients and visitors
• Maintain communication with dispatch or site supervision during active assignments.
• Accurately complete timekeeping and post activity reports.
• Comply with all company policies, safety standards, and client requirements.

Note: Reserve Officers are not required to remain on company premises or restrict personal activities during reserve windows, provided they can respond within the designated response time when called.

Work Schedule

• Reserve windows are typically scheduled in 2-hour blocks aligned with company check-in times (e.g., 06:00–08:00 or 13:00–15:00).
• Officers may accept or decline reserve windows based on availability.
• If not called during a reserve window, no work is performed, and no hours are logged.

Compensation Structure:

• Activation / Travel Pay: $17.50 per hour
• Begins when the officer accepts a call-in assignment and continues until arrival on site (typically 30–60 minutes).
• Recorded separately on the timesheet.
• Active Duty Pay: $19.00 per hour
• Applies from arrival on site through the end of the active shift.
• Inactive Reserve Window: Unpaid
• Officers are free to use their time as they wish when not called.

Additional Pay Details:

• Pay begins at the time the officer accepts a call or begins travel, whichever occurs first.
• All paid time counts as “hours worked” under California law for minimum wage, overtime, and meal/rest break calculations.
• Overtime (1.5×) and double-time (2×) are paid in accordance with California Labor Code §510.
• Wage statements list activation and active-duty hours separately, per California Labor Code §226.

Response Time Requirement

Reserve Officers must be capable of reporting to an assigned site within 45–60 minutes after being contacted.
While they are not required to stay within a defined geographic radius, they must remain able to meet this response expectation during scheduled reserve windows.

Employment Classification

• Status: Hourly, Non-Exempt
• Coverage: Security-industry employees under California Wage Order 4 or 9 (depending on assignment)
• Benefits Eligibility: In accordance with company policy for part-time or on-call employees

Qualifications

• Valid California Guard Card (required)
• Valid driver’s license and reliable transportation (required)
• Excellent communication and customer service skills
• Ability to work independently and adapt quickly to new environments
• Prior security, military, or law enforcement experience preferred

The Roving Reserve Officer role is ideal for security professionals seeking flexible, on-call work while contributing to reliable and professional client service.