District Manager

District Manager

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you're looking for a place where your talents are valued, your ideas matter, and your career can grow, we'd love to meet you.

As the District Manager, you'll inspire our in-store teams to operate to perfection, shift sales into high gear, and make every customer feel like a VIP. You also have an entrepreneurial spirit and a proven record in developing business targets and employees.

Put your skills into motion by:

• Managing, developing and energizing your dedicated district of prime retail locations, reporting directly to the Regional Sales Director
• Supercharge sales by recruiting, training, assigning, scheduling, coaching, and mentoring your district's awesome sales team
• Creating game-changing strategies for high-performing and underperforming locations
• Managing staffing levels at all locations
• Following procedures for on-boarding and off-boarding all employees as outlined by Operations and Human Resources
• Visiting stores in person to build face-to-face relationships and ensure everyone following policy
• Leading by example with integrity and professionalism to create a collaborative, open-door, team-first culture

What you bring to the table:

• Amazing communication and presentation skills, as well as great people skills to train, motivate and manage a team
• Strong management, coaching, and leadership experience at a retail organization
• A minimum of 3 years of multi-unit experience
• Ability to strategically recruit, select and hire awesome, super-driven team members including team leads and sales associates, along with a sound people management strategy
• Powerful organization and planning skills to schedule people and manage urgent priorities in real time and in a detail-focused and results-driven way
• Strong understanding of the fundamentals of recruitment, human resources, coaching, performance management and state/local employment standards.
• A track-record of taking sales and service to a new level while keeping operational standards sky high
• Proven ability to manage district fiscal budgets, forecast sales and retail metrics
• Computer smarts, including Microsoft Office (Word, Excel, Outlook)
• Flexibility to work beyond traditional business hours, including holidays, evenings and weekend, as needed (We believe in balance, but also going the extra mile when necessary!)

Let's talk perks?

• Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge.
• Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care.
• Retirement support: Company-sponsored 401K plan to help build your financial future.
• Fully Remote: Work a hybrid position - Weekly store visits are required.
• Top-tier tools: Best-in-class systems and equipment so you can do your best work.
• OSL Cares: Opportunities to give back through community and charity initiatives.
• WE at OSL: Supporting women's empowerment and leadership.
• Career growth: Ongoing training, development, and programs to help you advance.
• Award-winning culture: Proud to be one of Canada's Best Managed Companies for 8 years running — now a Platinum Club member.
• Invested in you: Structured employee development programs designed to help you thrive.
• Perks & Discounts: Enjoy savings on electronics, fitness memberships, and more through exclusive employee programs.
• Culture & Connection: Stay engaged with regular company-wide town halls, team-building events, etc.
• Committed to Sustainability: We take environmental responsibility seriously by partnering with certified electronic recycling organizations to reduce our ecological footprint.

Internal candidates must meet the following criteria:

• 6 months in current position
• Meeting all performance expectations
• Discuss with their Manager prior to applying for the position.

Ready to bring your talent to a team where your impact matters? Apply today — we can't wait to meet you!

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check. OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.