Senior Product Manager

Senior Product Manager

Wolters Kluwer Tax & Accounting is seeking a strategic, commercially minded, and customer focused product manager to lead and accelerate the modernization, platform scalability, and revenue growth of our portfolio. This role sits at the intersection of platform innovation, AI enablement, and go-to-market excellence, ideal for a product leader who brings end-to-end accountability, deep SaaS experience, and a strong customer orientation.

As senior product manager, you will own the product vision, roadmap, and success metrics for the customer journey, spanning one or more cloud-based, AI-powered audit and assurance solutions. You will serve as the voice of the customer and the market, guiding teams through discovery, definition, and delivery while partnering with TPMs, engineering, and scrum teams to ensure high-velocity execution. This is a hands-on and strategic role with responsibility for revenue performance, adoption, engagement, and continuous improvement across the portfolio.

Ultimately, you will translate complex customer needs and platform opportunities into innovative products that deliver measurable outcomes for firms, corporations, as well as tax, audit and assurance professionals.

Essential Duties And Responsibilities

Product Strategy & Innovation

• Own the product vision, strategy, and roadmap for the portfolio within the US professional market, with emphasis on AI-powered features, platform extensibility, and customer outcomes.
• Translate business and customer needs into scalable technical direction, including APIs, integrations, and data services across firm sizes and customer types.
• Drive product discovery through design thinking, behavioral analytics, and continuous Voice of Customer (VOC) inputs to identify and prioritize high-impact opportunities.
• Partner with TPMs and scrum teams to ensure timely execution, backlog grooming, sprint planning, and delivery of value in each release.
• Lead platform modernization efforts, embedding automation and intelligence to elevate audit workflows and compliance confidence.

Go-to-Market & Commercialization

• Act as the commercial owner for assigned product lines, accountable for revenue growth, pricing strategy, product-market fit, and field success.
• Design and execution of data-informed GTM strategies that accelerate pipeline growth, customer acquisition, improve attach rates, and deepen retention, and support long-term market positioning.
• Partner closely with Marketing, Sales, and Customer Success to craft differentiated value propositions, market messaging, enablement tools, and launch materials.
• Define and track business performance metrics (e.g., ARR growth, win/loss conversion, attach/churn rate, usage velocity) to guide ongoing GTM and product optimization efforts.

Customer Engagement & Thought Leadership

• Lead strategic customer validation efforts through advisory councils, field visits, pilot programs, and VOC interviews.
• Use qualitative and quantitative feedback to shape roadmap priorities, test value hypotheses, and ensure alignment with evolving customer needs.
• Represent Wolters Kluwer as a thought leader in the Audit and Assurance space via webinars, client roundtables, industry events, and analyst briefings.
• Evangelize customer problems and market trends internally to influence platform direction and cross-functional alignment.

Customer & Market Intelligence

• Lead discovery efforts across target segments to define customer personas, pain points, and buying triggers.
• Conduct ongoing user research, VOC interviews, journey mapping, and competitive assessments to drive roadmap prioritization.
• Develop segment-specific strategies that align product value propositions to customer outcomes.
• Leverage feedback loops and data instrumentation to inform roadmap evolution and retention strategies.

Leadership & Cross-Functional Execution

• Lead product execution across engineering, design, operations, and GTM functions using agile methodologies ensuring alignment to strategic priorities and revenue targets.
• Collaborate with platform engineering leaders on architecture, scalability, and integration planning.
• Champion agile product development best practices (backlog management, sprint planning, release readiness) with an iterative mindset.
• Foster a culture of iterative delivery, experimentation, and data-driven decisions (e.g., A/B testing, telemetry, business outcome analysis).

Qualifications

Education: Bachelor's degree from an accredited university, or equivalent experience

Computer Science or Software Engineering Degree preferred

Experience:

• Five or more years of product management for software products or five years of combined relevant experience in product management and the following:
• Three or more years with Agile Scrum methodologies as a product owner/technical product manager preferred
• Three or more years in product management of B2B enterprise SaaS software products preferred

Travel requirements

Up to 25%