Office Assistant

Work Hours/Schedule Flexible (within the hours of 9 AM to 5 PM) Responsibilities Answer telephones with professionalism and respond to office requests and inquiries Customer Service: Provide a welcoming work environment, a general understanding and specific information regarding the College’s resources and offices: Student Life, Financial Aid, Disabilities Support etc. Answer basic questions regarding similar services in other departments, i.e., and Admissions, Financial Aid, and Student Financial Services. Supporting outreach initiatives to students regarding academic support, personal and professional development Perform administrative work and assist student, staff, and faculty questions Participate in WCIMA events and programs Assist with data collection from students or WCIMA initiatives Serve on planning committees for office initiatives Perform document management, scanning, and processing of electronic documents Reply professionally to e-mail correspondence daily and maintain inbox General office duties as needed Scan confidential documents as needed All other duties as assigned by supervisor Requirements Must possess excellent communication and telephone answering skills with good command of the English language Proven customer service experience (six months minimum) with excellent attendance and punctuality Excellent computer, Internet, and data input skills showing speed and accuracy Excellent written communication skills in responding to Web inquiries Comfortable in learning and using new technologies Good organizational and problem solving skills Comfortable working with students of various ages, ethnic and cultural backgrounds, and experience Must have positive attitude and enjoy working with people; be friendly, cordial, and a team player in a multi-person office Detail oriented, self-disciplined, strong work ethic, dependable, efficient with ability to handle workloads and deadlines with limited supervision; and high degree of stress tolerance for fast-paced office Must project professional image in manner and attire at all times Additional Information Be enthusiastic, driven, creative, and friendly. Be sensitive to the needs of current and prospective students. Work well in a team environment. Passion for diversity and inclusion. #J-18808-Ljbffr