Senior Product Manager - Healthcare AI

Job Description

Senior Product Manager – Healthcare AI | $175K–$225K + Equity

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Do you want to work at the intersection of AI, healthcare and enterprise technology? Do you want to own real-world AI deployments that fundamentally change how healthcare providers operate, rather than sitting in a traditional consulting, product or internal operations role?

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A fast-growing, well-funded AI startup in New York and San Francisco is building AI agents that automate complex patient communication and administrative workflows for healthcare providers.

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Their technology is helping medical practices reduce administrative burden, improve patient access and transform how they manage day-to-day operations.

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They're looking for a Senior Product Manager to own customer implementations end-to-end, translating complex healthcare workflows into live AI solutions that deliver measurable results.

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What You'll Do:

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Deploy AI Agents into the Real World – Work directly with healthcare providers to understand their operational challenges and turn complex patient communication workflows into AI-powered automation.

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Own Deployments End-to-End – Take responsibility for multiple customer implementations, from discovery and requirements gathering through configuration, go-live and successful adoption.

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Work Directly with Healthcare Leaders – Build trusted relationships with senior customer stakeholders, acting as the bridge between healthcare organisations and internal engineering teams.

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Solve Complex Operational Problems – Translate customer needs into technical requirements, working alongside engineers while using tools such as SQL, Claude Code and Retool to solve implementation challenges.

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What They're Looking For:

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✔ 4–6 years in a customer-facing role across consulting, implementation, operations, technical programme management or a similar environment.

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✔ Experience owning complex customer implementations end-to-end, ideally within healthcare, enterprise SaaS or a high-growth technology company.

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✔ Strong technical aptitude – comfortable working with SQL, AI tools, data and technical teams to turn customer requirements into functioning solutions.

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✔ Excellent communication and stakeholder management, with the ability to manage multiple demanding customer deployments simultaneously.

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✔ High ownership, low ego and excited by an intense early-stage environment where you'll get hands-on, move quickly and solve problems without an existing playbook.

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Why Join?

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$175,000–$225,000 base + competitive equity.

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Join a fast-growing AI company transforming how healthcare providers interact with patients.

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Based in New York or San Francisco, working in person with the team four days per week.

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Own high-impact AI implementations, working directly with healthcare customers and helping shape how the company's deployment function scales.

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This is an opportunity to sit at the centre of AI, healthcare, product and operations — taking genuinely complex healthcare problems and turning them into AI systems that are already changing how medical practices operate.