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Director of Customer Experience & Equity

City-of-Seattle

City of Seattle seeks a visionary Customer Service Division Director to lead a team of 33 across multiple worksites and connect residents with City services through CSB, centers, and the Find It, Fix It app. The successful candidate will evolve our customer service strategy to provide clear, quick, and equitable responses, oversee the division's budget and performance metrics, and collaborate with City departments and elected officials to deliver exceptional public service. #J-18808-Ljbffr City-of-Seattle

Vacancy posted 1 day ago
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