Director of Customer Experience & Innovation
City of Seattle
The City of Seattle, Finance and Administrative Services (FAS), seeks an executive leader to direct the Customer Service Division. You will oversee a staff of 33 across multiple worksites and drive a customer-first operations culture aligned with City priorities. You will lead strategic planning, system improvements, and equitable service delivery across city departments, embracing technology and Voice of the Customer insights to enhance performance metrics and reporting. #J-18808-Ljbffr City of Seattle
Vacancy posted 2 days ago
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