Head of Customer Experience & Quality Excellence
$200kTOTAL Deutschland GmbH
A leading global aerospace company is looking for a Director of Program Management in Bellevue, Washington. This dynamic role involves managing customer relations, driving training initiatives, and ensuring quality excellence across divisions. The ideal candidate will have robust aerospace management experience and a proven track record of enhancing operational transparency and customer satisfaction. Salary is competitive, up to $200,000, commensurate with experience. Join a company with 170 years of innovation and a commitment to reducing carbon emissions. #J-18808-Ljbffr TOTAL Deutschland GmbH
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- ...Account Executives to deliver excellent service.Travel occasionally... ...’s degree or equivalent experience (3+ years in client service... ...stay productive and deliver quality work.At Gallagher, we believe... ...managers, employees, vendors or customers based on race, color,...QualityFull timeLive outWork at officeLocal areaFlexible hours
$26 per hour
...Manager is responsible for managing quality care, customer service, employee performance, and overall... ...and management or supervisory experience An individual who thrives in a fast-paced... ...verbal and written communication Excellent customer service skills About our Line...QualityDaily paidFlexible hours$178.1k - $240.9k
Customer experience is at the heart of all we do at Amazon, as we strive to... ...customers a convenient, high quality, and delightful experience -... ...business and our Operational Excellence team. In this role, your... ...stakeholders, including the head of CS. You will have the ability...QualityFlexible hours- ...companies. Work remotely while gaining invaluable real-world experience and advancing your career in Quality Assurance. Qualifications: Bachelor’s degree... ...and attention to detail. Personal Attributes: Excellent communication skills, both verbal and written....QualityRemote jobFull timeWork at officeFlexible hours
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$129k - $205k
Job TitleCustomer Experience ManagerJob DescriptionYour role:Leading... ...the consumer by identifying customer needs, pain points,... ...Balancing innovation, operational excellence, and compliance with medical... ...everywhere has access to the quality healthcare that we all deserve...QualityFull timeWork at officeImmediate startWork visaRelocation package3 days per week$70k - $85k
...Customer Service Coordinator D.R. Horton, Inc., the largest homebuilder... ...to ensure compliance with quality standards Required... ...GED 6 months to 1 year related experience Ability to utilize DRH Warranty... ...customer service experience Excel in effective and positive communications...QualityFor contractorsFor subcontractor$159.43k
...offering an unmatched employee experience. Where you work on projects... ...the project-specific Quality Assurance Surveillance Plan... ...balance and prioritize work. • Excellent attention to detail. • Familiar... ...with colleagues, customers, and partners. Qualifications...QualityContract workFor contractorsWork experience placementFor subcontractorH1bImmediate startFlexible hours$25 - $45 per hour
...and $45/hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to... ...Requirements: Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-2...QualityHourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hours$99.4k - $186.3k
To get the best candidate experience, please consider applying for a... ...where humans with agents drive customer success together. Here,... ...industry on the customer’s business.Excellent communication skills to... ...GovernanceMaster Data Management (MDM)Data Quality.Application Integration &...QualityFull timeWork at officeFlexible hours3 days per week$123.1k - $186.3k
To get the best candidate experience, please consider applying for a... ...where humans with agents drive customer success together. Here,... ...service process optimization, data quality, and customer... ...industry on the customer’s business.Excellent communication skills to articulate...QualityFull timeWork at officeLocal areaFlexible hours3 days per week$123.1k - $227k
To get the best candidate experience, please consider applying for... ...where humans with agents drive customer success together. Here,... ...ImpactSupport the Customer Center of Excellence (CoE): Partner with... ...friction — whether it's data quality issues in Data Cloud, user resistance...QualityFull timeWork experience placementShift work$100.17k - $180.78k
...employees get the same big love we give our customers. All team members receive a competitive... ...and ensuring a positive end-to-end experience. Build and maintain executive-level relationships... ...indicators (usage trends, service quality, billing, NPS, etc.) to identify signs...QualityFull timeContract workTemporary workPart timeWork experience placementLocal areaFlexible hours$78.8k - $145.13k
...Overview: Leading with our core values of Quality, Integrity, and Opportunity, MedInsight... ...is essential.Preferred Skills and Experience: Bachelor’s degree in related field or equivalent... ...(written and verbal)Team player with excellent interpersonal skillsAdditional Skills (...QualityFull timeWork experience placementRemote workFlexible hours- ...Amazon Leo is seeking a Senior Quality Lead in Kirkland, WA, overseeing a multi-shift quality team, driving inspection excellence, and ensuring adherence to aerospace quality standards and customer requirements across the production floor. Responsibilities include leading...QualityShift work
$123.1k - $186.3k
To get the best candidate experience, please consider applying for a... ...where humans with agents drive customer success together. Here,... ...service process optimization, data quality, and customer experience.... ...industry on the customer's business.Excellent communication skills to...QualityFull timeWork at officeFlexible hours3 days per week$102.1k - $202.2k
...Profession: Program ManagementDiscipline: Customer Experience Program MgmtCompany:... ...as a core pillar of support delivery excellence.Microsoft’s mission is to empower every... ...feedback loops) to measure AI effectiveness, quality, and safety• Embed Responsible AI practices...QualityOngoing contractLocal areaShift work3 days per week$50k - $70k
...installation teams, and our valued customers. This role requires a highly... ...materials, ensuring quality standards are met and installations... ...1. A minimum of 5 years of experience in a service coordination... ...business objectives. 4. Excellent customer service skills, with...QualityPermanent employmentWork at officeLocal area- ...portfolio management/client relationship experience and responsibilities.Extensive knowledge... ...management, employee groups and clients.Excellent written and verbal communication skills;... ...of accuracy as needed to deliver a quality client experience.Familiar with state and...QualityFull timeLocal area
$88k - $154k
...Brands business. As a Senior Customer Success Manager, you'll directly... ..., and improve customer experience through data-driven insights... ...systems and interpreting results- Excellent professional written and... ...Experience in process improvement/quality control tools and methods-...QualityFlexible hours$36 - $41 per hour
Tradesmen International in Seattle, WA is hiring Lead Quality Assurance Technicians to oversee the quality program from production through final inspection. This first shift role offers pay rates of $36-$41/hour, with opportunities to mentor a QA team and drive continuous...QualityDay shift- ...passionate about ensuring exceptional client experience and mentoring and developing team... ...across the firm to support consistent, high-quality client experience. Client Service... ...Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with Salesforce...QualityWork at officeRemote work2 days per week3 days per week
$147k - $250k
...communicate risk and to monitor credit quality.Responsible for sourcing new CRE... ...expectations and driving an exceptional customer experience.Collaborate with internal partners in... ...sense of ownership in all team members.Excellent relationship management and business development...QualityPermanent employmentFull time$74.2k - $129.8k
Do you want to drive operational excellence across one of the world's largest and most complex... ...selection for hundreds of millions of customers worldwide.In this role, you'll manage... ..., and further improves the customer experience.This is an opportunity to make a tangible...WorldwideFlexible hoursDay shift$68k - $75k
...Customer Success ManagerFormations is a Seattle-based startup reimagining financial management... ....The ideal candidate has hands-on experience in tax, accounting, payroll, or financial... ...communicate directly, and care about the quality of their work. If you want to be a named...Quality16 hoursFull timeSelf employmentImmediate startRemote workFlexible hours$80k - $140k
...organization is seeking a Senior Customer Success Manager to shape the... ...advocate for their Sellers experience on the Amazon Store. If you... ...metrics to record the success and quality of your portfolio of Sellers.... ...data analysis tools such as Excel, Pivot Tables, macros, SQL,...QualityTemporary workFlexible hours- Under general supervision and reporting to Quality Operations Leadership, the Quality... ...closureAnalyze quality data using Advanced Excel, Minitab, JMP, and SQL (executing pre-built... ...Desired Skills: Prior practical experience and implementation of Quality Engineering...Quality
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