AR Collector

Follow Up Insurance Collector

Our large healthcare client based out of Phoenix, AZ is seeking a follow up insurance collector to join their team as a full time employee. This person will prioritize and process a high volume of health insurance related matters. You will review and evaluate patient accounts for correct handling, speak with insurance payors daily, and perform data entry of all incoming correspondence. The follow up collector will also contact patients, facilities, and guarantors to get additional information required for insurance processing. Ability to review, and evaluate patient accounts for appropriate handling in response to correspondence or phone calls. This individual will also mail outgoing claims, invoices and letters. You will perform insurance verification and request patient demographics from facilities in support of pre-billing. This team also performs collection activities including patient calls to inform patients of balances, setting up payment plans, etc. Lastly, it is important that all candidates are able to demonstrate and maintain consistent customer focus in the face of adversity and change.