HR Service Center Representative - Columbus, OH

HR Service Center Representative

Join Our Team!

Are you passionate about making an impact and ensuring employees have the best support experience possible? As a part of our Worthington People Center, you'll play a vital role in delivering exceptional service to employees, their families, candidates, and HR Business Partners.

This position is part of a collaborative team, serving as the first point of contact for HR inquiries across all corporate and manufacturing locations. You'll develop a deep understanding of a wide range of HR topics, providing support for employee life cycle events such as: Payroll, onboarding, benefits, and more!

This is a hybrid role spending 3 days/week on-site at our Columbus, OH corporate headquarters.

What You'll Do:

• Be the Go-To Problem Solver: Handle incoming inquiries via phone or email, providing timely resolutions or connecting people with the right resources.
• Drive Excellence in Employee Support: Assist with life-cycle events such as compensation, benefits, pre-employment, onboarding, and compliance processes that come from HR Business Partners, employees, and support teams.
• Enhance HR Processes: Maintain and improve knowledge databases, identify trends, and contribute to process improvement initiatives.
• Collaborate and Communicate: Work closely with HR Business Partners and HR Support teams to ensure smooth workflows and optimal employee support.
• Become an HR Knowledge Expert: Build expertise across HR functions to help employees navigate systems, processes, and policies.
• Other duties as assigned

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