SENIOR STAFF ANALYST (EXECUTIVE LEVEL)

Overview Position Overview: Bring your passion for public service and improving the Houston community to our team as an Executive Level Senior Staff Analyst / Chief of Innovation. The work we do has a lasting impact on the future of our city. Job Classification: SENIOR STAFF ANALYST (EXECUTIVE LEVEL) Division: PD- DEVELOPMENT SERVICES Location: 611 WALKER ST. Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM (Subject to Change) About Us The City of Houston’s Planning & Development Department is a key player in the mayor’s efforts to improve public safety and infrastructure, enhance the quality of life, and maintain an efficient government that works for more than 2 million residents. Position Profile The Executive-Level Senior Staff Analyst / Chief of Innovation serves as a strategic leader within the Planning and Development Department, responsible for driving operational excellence, modernization, and innovation. Reporting directly to the Assistant Director and collaborating with the executive team, this role functions as the department’s Business Process Analyst and Engineer, ensuring workflows are optimized, technology solutions are leveraged effectively, and departmental strategies align with citywide objectives. Key Responsibilities Process Analysis & Optimization Conduct comprehensive gap analyses on complex departmental processes to identify inefficiencies and risks. Document and model workflows using industry-standard methodologies (e.g., BPMN, SIPOC). Recommend and implement process improvements to enhance efficiency, reduce costs, and improve service delivery. Innovation & Technology Enablement Research and evaluate emerging technologies, including AI-driven solutions, to modernize operations. Prototype enhancements using Microsoft Power Platform and other digital tools. Act as the department’s innovation champion, securing internal buy-in before engaging with city IT leadership. Strategic Collaboration Partner with Planning and Development staff, City IT technical leads, project managers, and architects to ensure solutions meet enterprise architecture standards and align with city strategies. Facilitate workshops and stakeholder sessions to co-design workflows and gather requirements. Performance Measurement Develop and maintain dashboards and KPIs to monitor operational performance and improvement outcomes. Ensure compliance with public-sector regulations, data governance, and security standards. General Responsibilities Investigates and makes recommendations for addressing issues of medium to high complexity and/or sensitivity. Assigned management responsibilities on an occasional basis for certain functions, units or programs. Compiles data, produces information and interprets results through conclusion or recommendation formulation. Develops reports, special documents or publications as assigned. Completes special projects as assigned, working on a wide variety of financial, administrative, professional, management and community issues and problems of medium to high complexity. Represents supervisor at meetings and functions to gather information and articulate supervisor's opinions and recommendations. Handles highly confidential information. Prepares, edits and revises department policy and procedure manuals. Responds to correspondence, requests for information, etc. as assigned by supervisor. Participates in the development of management and administrative policies, procedures and master plans with both short and long term objectives. Analyzes and reviews management practices and procedures and develops recommendations for improvement. Negotiates solutions for problems of medium to high complexity as assigned by supervisor. Interprets administrative policies and oversees communication with departmental personnel regarding these policies. Participates in the evaluation and design of workflow, processes, various operations systems, etc. Develops technological solutions and systems for continuous improvement programs and other appropriate applications. Work Environment There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. Minimum Requirements Education Requirements: Requires a Bachelor’s degree in Business Administration, Public Administration, Information Systems, Engineering or a field directly related to the type of work being performed. Graduate degrees related to the type of work to be performed may substitute for the experience requirement on a year-for-year basis. Experience Requirements: Five years of professional administrative, financial or analytical experience related to the type of work being performed. Professional experience related to the type of work being performed may substitute for the education requirement on a year-for-year basis. License Requirements: None Preferences & Certifications Technical Skills (Preferred): Process Mapping & Analysis: BPMN, SIPOC, Visio, Lucidchart, Miro. Data & Analytics: Power BI, Excel (Power Query, PivotTables), basic SQL. Automation & Digital Tools: Power Automate, Power Apps, SharePoint, Dataverse. Project Delivery Tools: MS Project, Azure DevOps, Jira, ServiceNow. Documentation & Communication: Word, PowerPoint, Teams, SharePoint. Core Competencies: Strategic Thinking & Innovation; Executive Communication & Influence; Change Management & Adoption; Collaboration Across Departments; Structured Problem-Solving & Analysis. Certifications (Preferred): Lean Six Sigma Green/Black Belt; PMP or equivalent; Prosci Change Management; Microsoft Power Platform certifications; ITIL Foundation or TOGAF; veteran preference in accordance with Executive Order 1-6. Additional Information Selection/Skills Tests: None. However, the Department may administer a skill assessment evaluation. Safety: No. If applicable, this position is subject to random drug testing and, for promotional positions, a drug test assignment may be required. Salary Information: Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in the appropriate classification. Pay Grade: 28 Application Procedures Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: To view your detailed application status, please log in to your online profile by visiting: or call View phone number on click.appcast.io. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information. Due to the high volume of applications received, the Hiring Department will contact you directly if selected to advance in the recruitment process. If you need special services or accommodations, call View phone number on click.appcast.io. If you need login assistance or technical support call View phone number on click.appcast.io. EOE – Equal Employment Opportunity The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr City of Houston