GI Endoscopy Technician II

JOB SUMMARY

The GI Endoscopy Technician II under the direction of the Patient Care Manager and GI Endoscopy Tech Supervisor, will participate as an integral member of the Endoscopy patient care team. The GI Endoscopy Tech II performs multiple support functions directed toward positive patient care outcomes and assists physicians with endoscopy procedures. All patient care team members are responsible for meeting patient needs, demonstrate willingness to learn new skills, and foster a harmonious work environment in which high quality patient care and customer service is constantly provided. Team members promote a cooperative working relationship with each other, physicians, other disciplines and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to cultural differences, and expressing and accepting feedback in a professional manner. This position will work at POPC and other UCSF endoscopy sites including San Francisco.

REPORTING RELATIONSHIPS N/A

DUTIES & ESSENTIAL JOB FUNCTIONS

%

of time

Essential Function (Yes/No )

Key Responsibilities

(To be completed by Supervisor)

25%

Yes

Troubleshoot/correct technical problems with Endoscopy equipment. Send equipment and endoscopes for repair as required.

Safely assists MD during endoscopic procedures

Functions as part of procedural team to provide a safe patient experience

Participates in Time Out as required

Participates in double checking specimens to ensure correct patient label, location of biopsy or polyp, and lab slip.

15%

Yes

Performs processing and high-level disinfection of endoscopes and non-disposable equipment.

Disinfect carts, countertops, gurneys and equipment after each use.

Serves as a resource to other departments regarding the care and cleaning of endoscopes.

10%

Yes

Transport and assist with the set-up of equipment needed for cases, such as video systems, liver biopsies, ERCP's, etc. Maintain and assist with operation of endoscope towers and image systems to ensure proper documentation of procedures.

10%

Yes

Transport scopes to the Operating Room and assist other departments with scope turnover.

10%

Yes

Restock and maintain PAR level of supplies in Endoscopy rooms. Assists nurses or physicians by obtaining supplies during procedures. Oversee the ordering and restocking of medications for Endoscopy. Ensure supplies or medications are not expired.

10%

Yes

Assist with cleaning Endoscopy rooms between cases.

5%

Yes

Assist with lifting and positioning patients before and during procedures. Use principles of proper body mechanics and body alignment when moving equipment and/or patients.

5%

Yes

Transport specimens from Endoscopy to the appropriate laboratory.

3%

Yes

Maintain all infection control logs and other logs as received.

2.5%

Yes

Assists in the development and performance of departmental CQI projects and statistics.

2.5%

Yes

Maintains own clinical competencies. Attends mandatory training, conferences, workshops, or other programs to enhance knowledge and proficiency.

1%

Yes

Maintain order of equipment and gurneys in the hallways. Notifies supervisor of equipment repair needs and helps coordinate necessary repairs with Clinical Engineering.

1%

Yes

Transport patients to and from Endoscopy, protecting the patient from injury during transport.

100%

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

LIVING PRIDE STANDARDS

Service Excellence

• Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.

• Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.

• Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

• Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

• Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

• Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

• Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

• Picks up and disposes of any litter found throughout entire facility.

• Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

• Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.

• Protects the physical environment and equipment from damage and theft.

OTHER FUNCTIONS AND RESPONSIBILITIES

Duties listed in this section are not essential or intrinsic to the job but are performed at times.

Included in this section should be a general statement such as. "Perform other duties as assigned."

This phrase allows the supervisor to assign sporadic or one-time tasks as needed.

Please list:

• Performs other duties as assigned.

• Follow all department and UCSF Medical Center procedures and work rules.

• Maintain confidentiality in matters related to patients and/or staff.

• Follow House and Telephone Standards established by UCSF Medical Center.

• Be knowledgeable about and adhere to all applicable UCSF Medical Center and unit specific infection control, health and safety policies and procedures, including annual safety training.

• Support the mission, philosophy, and goals of the UCSF Medical Center.

• Is flexible with assignment to provide safe endoscopy care at all UCSF endoscopy units.

POPULATIONS SERVED

Employees who routinely provide direct patient care require a statement concerning Populations Served Competencies. Typically, a statement such as "Demonstrated ability to provide appropriate care based on the needs of a specific individual, including the patient's age." is sufficient. Select from the following patient age categories.

Adolescent

Adult

Geriatric

MEDICATION ACCESS AND STORAGE

The "Medication and Auxiliary Staff Competency" must be successfully completed for Level I, Level II or Level III staff PRIOR to performing duties requiring medication access (including access, transport, and/or stocking activities OR access to medication storage areas for cleaning).

LEVEL 1: Access Med Storage Areas for Cleaning

LEVEL 2: Access & Transport

LEVEL 3: Access, Transport & Stocking

Environmental Service Personnel

Drivers

Anesthesia Technicians

Patient Support Assistants (PSAs)

Hospital Assistants (depending on specific duties; ask HR if unsure)

Hospital Unit Service Coordinators

Material Services Personnel

Volunteers

Medical Assistants

Nuclear Medicine Technologists

Ophthalmology Technician

Patient Care Assistants (PCAs)

Pharmacy Storekeepers

Radiology Technologists (all modalities, Ultrasound, Mammo, etc.)

Instructions: After employee successfully completes the level-appropriate competency, please check the corresponding box below. Obtain the employee's and manager's signatures to attest that the competency was completed and send the signed job description to HR for the employee's personnel file.

_____ Level 1 As a part of his/her daily activities, employees may have access to medication storage areas for cleaning only. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 1.

_____ Level 2: As part of his/her daily activities, employee may access and transport medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 2

__X___ Level 3: As part of his/her daily activities, employee may access, transport and stock medications. These activities must be in compliance with the Medications and Auxiliary Staff competency for Level 3.

Required Qualifications:

• This position requires flexibilityto orient and work at all UCSF Medical Center locations.
• Ability to work within a team.
• Ability to satisfactorily perform job duties as defined in the job description.
• Willingness to be taught/learn new skills.
• Ability to understand and communicate effectively in English both orally and in writing.
• Ability to perform basic arithmetic computations (addition, subtraction, multiplication, division).
• Ability to organize work duties and comply with infection control guidelines; assist MD with endoscopy procedures.
• Excellent communication skills and ability to change assignments depending on patient priority.
• Ability to operate complex equipment, automated reprocessors, electrocautery devices, etc.
• Basic computer skills.
• Minimum five years of related Endoscopy experience or an equivalent combination of education and experience

Preferred Qualifications:

• Minimum five years of Endoscopy reprocessing experience and assisting physicians with endoscopy procedures.

About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient car

Required

Preferred

Job Industries

• Other