Restaurant Manager
$68k - $72kQuince & Co.
Restaurant Manager
Gaijin, Chef Paul Virant's Japanese restaurant in the West Loop, is looking for a leader to help us grow! We are now interviewing for an experienced restaurant manager to lead our team in providing outstanding hospitality. Our ideal candidates are career-minded, have a passion for providing extraordinary customer service, and excel at communication and teamwork.
Job Responsibilities
- Helping to manage the floor, including touching tables, overseeing staff, monitoring the door, resolving any conflicts or guest concerns
- Helping to manage all employees, including supporting the GM in training, performance management, and discipline
- Display exceptional leadership skills and ability to mentor and train a diverse staff
- Event & catering management with 2% commission earned on all private events
- Achieve outstanding guest satisfaction ratings
- Ensure quality and consistency of every facet of FOH operations, with a guest-focused mindset
- Manage daily restaurant operations and standards of cleanliness
- Work gracefully and consistently in a fast-paced environment, managing many moving parts with a focused but fun attitude
- Responsibly and thoroughly complete all tasks associated with opening and closing the restaurant
Background and Qualities
- Strong desire to promote a culture of exceptional hospitality
- Passion for educating staff and guests on what may be unfamiliar (but delicious and exciting!) cuisine, beverages, techniques, and flavors
- Able to meet the physical demands of the job (stand and walk for an entire shift, lift up to 40 lbs, operate all necessary tools, equipment, and cleaning chemicals)
- Floor management experience preferred, with strong, enthusiastic leadership skills
- Servsafe and bassett certified
- Night/weekend availability a must
- Familiarity with Toast, Resy, and Tock a plus
Benefits & Perks
- Two weeks paid vacation after six months of employment
- Opportunity to participate in company health insurance plan
- Career mentorship and opportunity to advance within the company
- Daily staff meal and 50% off dining experiences at Gaijin
Compensation: Salary ($68,000.00 - $72,000.00)
Benefits & Perks: Health Insurance, Paid Time Off, 401k, Dining Discounts
Required Skills
- Conflict Resolution
- Staff Training and Development
- Performance Management
- Attention to Detail
- Time Management
- Ability to Work Under Pressure
- Adaptability in a Fast Paced Environment
- Customer Education
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