Tour Desk Agent

Job Description

Job Description

Company Description

Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains,  Westgate Branson Woods Resort is close to the action in Branson – "The Live Entertainment Capital of the World!" Help create remarkable guest experiences at our world-class resort, where guests can venture outside and take advantage of one of our many hiking trails to breathe in fresh air and admire the beautiful waterfalls, then relax in one of our spacious resort rooms. As one of the most beautiful Branson, Missouri, resorts, Westgate Branson Woods boasts the amenities travelers expect from a full-service resort hotel. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

• Effectively check guests into and out of the tour assignments for that morning
• Coordinate the general office administration for the Vice President of the VOA.
• Provide clerical assistance to the General Manager and Senior Management as necessary
• Help with routine and special projects for the Vice President, General Manager and/or Senior
Management
• Assist with researching, resolving, and documenting internal and external issues
• Compile and distribute daily and weekly statistical data to members of management, including
reports and spreadsheet information about the resorts
• Coordinate general office administration including correspondence, photocopying, file
maintenance, and supply inventory
• Answer multi phone lines, take messages and answer general questions regarding complaints
and inquiries

Guest service experience

Ability to perform tasks on computer

Why Westgate? 

• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Fun, family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email View email address on ziprecruiter.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.