Dispatch Launch Coordinator
Carlsen's Mooring & Marine Service, llc
Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Role Objectives: This position schedules and dispatches workers, work crews, equipment, and/or service vessels for conveyance of materials or freight or service or emergency needs, transmit assignment and track operations in progress. Clear communication, and documentation with customers and management. Key Responsibilities: Submit service quotes to customers professionally and in a timely manner, according to company protocol. Task appropriate equipment and personnel, utilizing correct launch boat, crew, and location for each job. Utilize available equipment and programs (Ship Tracks/ Marine Traffic/ Ship Finder) to track vessel movements. Relay orders, messages, and information to/or from work crews, supervisors, accounting, and field personnel using computers, telephones and two-way radios. Schedule and dispatch people and vessels to appropriate locations according to customer requests, specifications, or needs. Record and maintain files and records of customer requests, work performed, expenses, inventory, and other dispatch related information for dispatch and accounting. Support/coordinate overall process for products. Ensure a clean and orderly work area at the end of each shift. Coordination with suppliers/vendors to make purchasing decision. Other duties and special projects as assigned. Knowledge/Skill Requirements: Computer literacy Valid Driver’s License Ability to acquire a TWIC within 60 days Time Management Service Orientation Organization Multi-Task Education/Experience: High school Graduate 1-2 years of related experience Ability to obtain a TWIC card required Physical Requirements: Must be able to lift and carry equipment and supplies weighing up to 10 pounds. Requires repetitive motion, hearing, talking, grasping, sitting, bending, stooping and reaching. Worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading, as well as peripheral vision, depth perception, and ability to adjust focus. The worker is not subject to adverse environmental conditions as work is performed in an office. Working Conditions: Nearly always work indoors. Work near others, usually within a few feet. May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment. Requires repetitive motion including but not limited to talking, grasping, pointing, and sitting. #J-18808-Ljbffr Carlsen's Mooring & Marine Service, llc
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