3PL Warehouse Supervisor

3PL Warehouse Supervisor

This position will need to report into our IMCD Westlake Headquarters.

IMCD is creating a world of opportunity as a global leader in the formulation, sales and distribution of specialty chemicals and ingredients. Our story can be traced back to a small group of companies that came together in 1995 with a vision for the industry. Today, guided by the entrepreneurial spirit of our founders, we operate in more than 60 countries across six continents and proudly employ over 5,200 professionals. Our aim is to help our suppliers simplify and grow their business operations through our extensive local networks, market intelligence and technical expertise. Our customers benefit from direct access to a large portfolio of high-quality products, avoiding the complexity of dealing with multiple points of contact. As a responsible distributor of specialty chemicals, our strategy for growth is underpinned by balancing the needs of our people, the environment, and the communities within which we operate. We are rightfully proud of our team's diversity, which draws from a range of backgrounds and nationalities, and enables us to benefit from fresh perspectives and ways of problem-solving.

Position Summary

The Warehouse Supervisor is responsible for leading and coordinating warehouse operations across IMCD's distribution and Third-Party Logistics (3PL) network to ensure safe, efficient, and customer-focused execution of receiving, inventory management, production support, and fulfillment activities. This role provides direct supervision and development of the Warehouse Analyst team while maintaining accountability for inventory accuracy, operational performance, service levels, regulatory compliance, and warehouse partner performance. The Warehouse Supervisor serves as the primary point of escalation for operational issues, drives continuous improvement initiatives, supports cross-functional collaboration with Customer Service, Supply Chain, Procurement, Finance, and Master Data teams, and ensures warehouse operations are aligned with company objectives, customer expectations, and IMCD's core values.

Essential Job Functions

• Direct, coach, and develop Warehouse Analysts while establishing performance expectations, providing training, and ensuring effective execution of daily responsibilities.
• Lead warehouse and 3PL operations to ensure timely and accurate processing of inbound receipts, inventory transactions, production activities, and outbound fulfillment.
• Maintain accountability for inventory accuracy through oversight of reconciliations, cycle counts, physical inventories, discrepancy investigations, and corrective action initiatives.
• Serve as the primary operational contact for warehouse and 3PL partners, conducting regular business reviews, performance discussions, and escalation management. Recommend changes to 3PL locations based on needs.
• Monitor warehouse performance metrics and service levels, including receipt turnaround times, inventory accuracy, order fulfillment, production support activities, non-conformance trends, and corrective action effectiveness.
• Ensure compliance with company policies, quality requirements, environmental regulations, safety standards, and applicable warehouse operating procedures.
• Oversee resolution of inventory, receiving, fulfillment, EDI, ASN, work order, and production-related issues while facilitating cross-functional collaboration to minimize operational disruptions.
• Support and approve item master, inventory, consignment, and cost correction activities to ensure financial and operational accuracy.
• Coordinate annual physical inventories, cycle count programs, audits, and warehouse inspections while ensuring timely resolution of identified issues.
• Develop and maintain warehouse scorecards, operational reports, KPIs, and performance dashboards to provide visibility into warehouse and 3PL performance.
• Identify and implement continuous improvement initiatives focused on inventory accuracy, service excellence, productivity, process standardization, and cost optimization.
• Partner with Customer Service, Supply Chain, Procurement, Finance, Quality, and Operations teams to proactively address business needs and support customer satisfaction objectives.
• Manage warehouse-related projects, process changes, system enhancements, and operational initiatives as assigned.
• Promote a culture of accountability, teamwork, safety, customer focus, and continuous improvement throughout warehouse operations.

Qualifications:

Education & Experience -Bachelor's degree in Supply Chain, Business, Logistics or a related field and a minimum of 8 years of progressive experience in supply chain operations, warehousing, operational excellence, or related roles. A minimum of 3 years' experience leading, coaching, mentoring, or training a team. Demonstrated ownership of enterprise-level governance, transformation initiatives, or multi-business-unit initiatives.

Knowledge, Skills & Abilities

Strong strategic understanding of supply chain, third-party management, and operational excellence. Ability to balance enterprise strategy with pragmatic execution oversight. Strong executive-level communication and facilitation skills. Proven ability to manage complexity across multiple business units and operating models.

Preferred Qualifications

Experience in specialty chemicals, ingredients, or distribution-based supply chains. Experience operating within formal Supply Chain or Warehousing functions. MBA or professional certifications (Lean Six Sigma, Association for Supply Chain Management (ASCM), Certified in Planning and Inventory Management (CPIM)/Certified Supply Chain Professional (CSCP).

Work Environment & Physical Requirements

Primarily desk-based work in an office or hybrid environment. Regular use of standard office equipment (computer, phone, collaboration tools). Minimal travel expected (<5%). Ability to sit for extended periods and work on a computer for prolonged durations. Ability to work extended hours during planning cycles when needed.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.