Warehouse Manager

Overview A fast-growing consumer products company is seeking an experienced Warehouse & Logistics Operations Manager to oversee third-party warehousing operations across the United States. This role will be responsible for inventory management, order fulfillment coordination, warehouse performance optimization, and customer delivery support to ensure efficient and high-quality supply chain operations. Responsibilities Oversee and manage the daily operations of third-party (3PL) warehouses, ensuring accurate inbound, outbound, and inventory management processes, as well as timely and accurate system data synchronization Develop and execute inventory allocation and order fulfillment strategies across multiple warehouse locations to support customer demand and achieve service-level objectives Conduct regular inventory audits, cycle counts, and reconciliation activities to ensure inventory accuracy and resolve discrepancies Maintain effective communication and collaboration with customers\' logistics, fulfillment, and delivery management teams to ensure smooth order execution and issue resolution Monitor and evaluate 3PL service providers against operational KPIs, service standards, and contractual commitments, and provide regular performance reports to company leadership Manage non-routine operational matters, including returns processing, defective product disposition, inventory exceptions, and other supply chain-related issues Identify and implement continuous improvement initiatives to drive operational efficiency, optimize costs, and enhance customer satisfaction Qualifications Authorized to work legally in the United States Bachelor\'s degree or above (preferred) Minimum of 3 years of experience in warehouse operations, logistics, or supply chain management, with hands-on responsibility for end-to-end warehouse operation Strong knowledge of warehousing and distribution networks supporting major U.S. retail and e-commerce channels, including Amazon, Walmart, Target, Costco, and other key retailers Proven ability to develop and implement cost-saving and operational efficiency improvement programs Professional proficiency in English and Mandarin Chinese, with the ability to communicate effectively in a cross-functional and international business environment Strong analytical and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment Detail-oriented, proactive, and highly organized, with a strong sense of ownership and accountability Excellent teamwork and stakeholder management skills, with the ability to respond effectively to operational challenges and unexpected situations Continuous learning mindset with a passion for process improvement and operational excellence Preferred Experience Experience managing multiple 3PL warehouses across different regions of the United States Experience supporting major retail, omnichannel, or e-commerce fulfillment operations Familiarity with WMS, ERP, EDI, and inventory management systems Experience working with international supply chain teams and global stakeholders #J-18808-Ljbffr First Point Group